Question about Hotpoint Ultima WD72 Front Load Washer/Dryer

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The fabric softener tray is full of water when wash has finished

When wash has finished the softener tray is still full of old water. also there is a very bad smell coming from the machine, although waste pipe is not blocked, could the 2 problems be related?

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The 2 probs could be related.
The first you need to do is remove the dispenser drawer, and thoroughly clean every part of it, particularly the conditioner compartment, poke clear all the tubes and apertures you can see,the problem is caused by a blockage.
The smell is related to the fact that the waste pipe is probably connected to your sink waste, you need to remove the pipe and check for partial blockage, or if it goes to an outside sink , then you need to get some kind of drain cleaner to pour down the sink..
Also , at least once every 6 weeks do a hot wash with powder, but no clothes in, this helps to keep the m/c clean and prevent build up mould and dirt inside the m/c..
Clean the door seal regularly, when you finish a wash.and leave door open and dry it
This should help disperse the smell.
Plz rate my solution.
Thanks.

Posted on Dec 30, 2008

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I have had a lot of problems with mold in my machine, and it can cause the washer and the clothes to smell bad. When you remove the dispenser drawer, be sure to check for mold on the machine itself inside the space where the drawer goes. Mold builds up on the water outlets. You can use a toothbrush to clean the openings. I have had good results spraying a bleach cleaner on that area, letting it sit for several minutes, then using a spray bottle full of water to rinse the area - the extra cleaner and water drain right down into the tub. I usually run a load of whites first just so I'm sure the bleach is completely rinsed before I wash colors. It's best to leave the drawer out of the machine (and taken apart) when not in use to prevent mold.

Posted on Mar 31, 2012

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