Question about HP OfficeJet 6110 All-In-One InkJet Printer

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HP 6110 Machine keeps ticking, cartridge is in place, will not stop ticking. Tried the solution of cleaning glass inside and out, pressing buttons as the machine comes back on... etc, still keeps on ticking. I believe it is the stepping motor?. Any suggestions on where I can purchase a Mitsumi M35SP-9T stepping motor? Or, any other suggestions on fixing?

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Re: HP 6110

Hi. Where I can to buy stepping motor M35SP-9T for HP Colour LaserJet 2820. Thanks

Posted on Jun 22, 2010

Re: HP 6110

I unplugged it, plugged it back in, and opened the lid right away--before the clicking started. It took a while, but it eventually spit out a blank piece of paper, then I took out and reinserted the ink cartridges. Then I closed the lid, and it didn't make the clicking noise again. Could be a coincidence; this happened a year ago and I can't remember what fixed it that time, but it took days.

Posted on Aug 16, 2007

Re: HP 6110

I photocopied a document and it seemed to cure the ticking sound.

Posted on Jun 16, 2007

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Re: HP 6110

Kimmy, Mine is doing the exact same thing. I keep getting the clicking noise in the lower right side of the scanner. I have turned it off and on up to 50 times and sometimes it works and so I try to never turn it off. Tom

Posted on Jun 12, 2007

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Re: HP 6110

Is the ticking sound coming from the right side near the bottom? Or the left side near the top. If it is the right bottom then you're looking at a service station. If it is the left top then a scanner unit. Scanner unit is not available from Hp. You can try dismantling and cleaning all mirrors and lenses (usually doesn't work). If it is the service station, you are probably going need parts that are not availble.

Posted on May 02, 2007

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Hp 7210 rinter will not align properly

Hi Melvin,

This could be due to faulty, low ink level or Scanner glass not clean.

Remove the cartridge and Clean the electrical contacts ( tiny golden contacts ) with lint free cloth. Open the scanner glass and wipe the glass for any dust particules.
Turn off the printer ( without cartridges )and turn on. It should prompt you to install cartridges for alignment.

You can also try cleaning Cartridges from Front panel

Press Setup button ( menu button )
Scroll to Tools - Press ok
Check for Clean Cartridges/Printhead - Press OK
IT will clean the cartridge contact and print the alignment sheet which you need to place face down on the scanner glass and press OK


Apr 21, 2013 | HP 7210 OfficeJet All-In-One Printer

2 Answers

My printer keeps on saying align cartridges and I do. But once it finishes it just go backs to saying the same thing! And yes it says it passed.

turn printer on/off, unplug, plug in, should reset configs.

take all the paper out, put half as much back in.
check the rollers to make sure no paper or particles are stuck.

go to applications folder for your computer, dbl click printer icon for make of printer. check settings. print 'test document and clean cartridge heads', this should ensure proper printing formats.

lastly, go to web site of printer model and check site for trouble shooting if this does not work above. HP has an awesome web site for trouble shooting problems
hope this helps and good luck

Apr 28, 2010 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

Align cartridges

after align test page have you put on scanner glass and press the scan button to finish the align process. It is necessary to after aligning the page it need to scan with the scanner. Otherwise it keeps pop up.
Hope this helps. Please rate my response.
Have a good day.

Apr 05, 2010 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

Won't Copy - just "Warming Up" message

The solution to your problem can be found here. Enjoy!

Apr 21, 2009 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

Changed black cartridge. Machine works fine, but

To align the cartridge from the control panel:

Please follow the steps given below:

1. Please Load a plain paper.
2. Press and hold the "Scan" button for three seconds.
3. An alignment page prints.
4. Place the alignment page onto the scanner glass.
5. Press the "Scan" button.
6. Once scanning is complete, the cartridge has been aligned for optimal print quality. Alignment must be complete before continuing with any print jobs.

Apr 19, 2009 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

My printer wont print it keeps saying press enter to alein cartridge

I just noticed in the link to your forum item that additional text appears that does not appear in the item itself. It looks like you are getting a message telling you to press Enter to align your print carriage. This is a common step after you replace an ink cartridge. According to, here's what you are supposed to do:

"A message will appear in the front panel display requesting that the ink cartridges be aligned. Press Enter to start the cartridge alignment. Two pages will print. Following the instructions printed on the second page, place the first page on the scanner glass in the lower-right corner and then press Enter to finish aligning the cartridges. Remove the page from the scanner glass when complete".

The link to those instructions is as follows:

Replace the Print Cartridge

Just follow the instructions I posted above in italics and you should be good to go. Good luck.

Oct 12, 2008 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

Alignment test keeps failing How di I override?

press the cancel button after you on the printer and wait a movement till the cartridges adjust and settle inside.

Aug 08, 2008 | HP OfficeJet 6110 All-In-One InkJet...

5 Answers


Press and hold the Enter button, and then press Menue.
Also visit

Jun 12, 2008 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

Printer problem

Does the line appear while copying or printing ?

To isolate the issue try to print a self test page :

1. Press and hold the Cancel button and then press the Start Copy Color button.

2. Release both buttons. The self-test page prints.

If you see lines on the test page then the issue is with the cartridge or cartridge contacts. Clean the cartridge and cartridge contacts inside the printer.

rRemove both the cartridges. Using a clean, dry lint-free cloth (a coffee filter works well), wipe the cartridge contacts, from the top to the bottom. The contact area of the cartridge should be rubbed briskly to remove the waxy lubricant material from the gold contacts.
The contacts inside the printer may also require cleaning. Using a clean, dry, lint-free cloth. Gently wipe the contacts, from the top to the bottom.
Reinsert the cartridge and print. If the issue issue persists replace cartridge(s).

If you do not see lines on the test page. Place the same test page on the scanner glass and make a color copy. If the lines are on the copied Image the issue is with the scanner glass.
clean the scanner glass :

Clean the glass and scanner backing
  1. Turn off the all-in-one.
  2. Unplug the power cord from the wall outlet.
  3. Unplug the power cord from the back of the all-in-one.
  4. Raise the lid.
  5. Clean the glass with a soft dry cloth, or a sponge slightly moistened with non-abrasive glass cleaner or water. CAUTION: Do not use abrasives, acetone, benzene, or carbon tetrachloride on the glass; they can damage it. Do not place or spray liquid directly on the glass; the liquid might seep under the glass and damage the device.
  6. Dry the glass with a chamois, cellulose sponge or soft cotton cloth to prevent spotting.
  7. Clean the white scanner backing with a soft dry cloth or sponge slightly moistened with water, and allow it to dry.
Try a blank copy
  1. Plug the power cord back into the wall outlet.
  2. Plug the power cord into the all-in-one.
  3. Turn the power on.
  4. Close the lid; do not place any paper on the glass.
  5. Load paper in the paper tray.
  6. Do either of the following:
    • Press Start Copy Black to start a black-and-white copy job.
    • Press Start Copy Color to start a color copy job.
  7. If the output is a full/half-black page, or has vertical black lines, the product needs service or contact HP for in warranty replacement.
Thank you .

Dec 20, 2007 | HP Photosmart C3180 All-In-One InkJet...

25 Answers

Scanner failure hp 6110 - Noise and stuck head

Thanks to Silly Girl, I've got my HP6110 working again! Though to be honest, I almost gave up after trying out her suggestion by cleaning the glass and it did not work. I then removed the slider unit from the belt and realized that two of the mirrors were foggy. Again I cleaned them with a swab & windex, hooked them back up and... still the same problem. Luckily, I didn't give up. I took the whole thing apart again and this timecleaned the camera lens with a swab and it finally worked!!! So with Silly Girl's permission... if I may paraphrase her steps and add a couple to it in case people followed her steps and still did not work. 1. Disconnect the printer from all cables. 2. Remove all the screws that hold the glass panel (you do not need to remove the one screw that's on the left hand side, in the middle). 3. Remove the plastic panel that's over the buttons just by popping it up using a knife or something similar. 4. Extract the keyboard from the inside by unhooking the lock that's on the bottom right of the keyboard (close to the center)and slide the whole board to the left.
5. Then lift the upper unit with the glass panel and place it in the back standing up. 6. You can now reach the inside of the glass and clean it with a window cleaner using a dry clean cloth. 7. While you're at it, push that slider unit to the left and lift it out; the left side of the metal rod is not screwed in. 8. Remove the black slider unit by unhooking the belt from the slider unit and gently pull out the electrical harnest cable (you might want to mark one side with a permanent marker to remember which side when you re-attached the cable). 9. Gently and carefully pop open the cap on the bottom side. 10. Once it's opened, you'll see about 4 mirrors inside and a camera lens. Dip a couple of swabs in windex and GENTLY clean and dry all mirrors and camera lens. 11. Carefully re-install everything by retracing your steps. 12. Reset unit by pressing the # and the 6 keys together while plugging in the power. If you follow all the 12 steps, I guarantee the problem will be fixed and be just like new. Thanks again Silly Girl for the wonderful tip.

May 21, 2006 | HP OfficeJet 6110 All-In-One InkJet...

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