Question about Canon Pixma MP500 All-In-One InkJet Printer

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All of sudden, the printer shows 'more than one inktank of the blank color is installed' when attemping to print something, but there is only one there. Please tell me what could be problem and solution. Thank you!!

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Re: All of sudden, the printer shows 'more than one...

I do as well but I contacted Canon via email on a Sunday morning and they got back to me within 15 minutes. This happens to me with every yellow cartridge when it reaches the half-empty point. Canon has promised me (and I have it in writing) that they will replace every cartridge it happens with. If history is any indicator, I will never have to pay for a yellow cartridge again!

Posted on May 06, 2007

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reason why doesnt have printout:
1. the unit doesnt recognize the printer head:
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2. Defective logic board.
solution: replace logic board.
3. Defective printer head
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4. Clog printer head
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5. Defective purge unit.
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6. inktank.
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