Hello, Under tools, alignment failed when run.
If Printer heads health condition is not good, alignment wont completes..
Four individual cartridges & Two print heads, each print head prints two colors.. Black& Yellow, Cyan & Magenta.. Verify which color is not printing properly(Color missing Or white bands)..
Perform 2 or 3 times print head cleaning through printer menu..Try for alignment.. If success end.. if no, replace the print head which is not printing properly.. Before replacing the printer head ensure that cartridge ink should be above 30%...
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