Won't play purchased or rented DVD

Dear Kjwj,


Maybe the player laser lens is dusty. You can try cleaning it with a CD/DVD lenses cleaner disc, like the one shown in the link below:

http://www.amazon.com/Memorex-32020029479-DVD-Lens-Cleaning/dp/B00008EM7U

I cannot provide info regarding the service mode codes because no information regarding the DVD player (brand and model) was provided.

Hope you may find this information useful!

Best regards,

Miguel Luiz Martins

If you have purchased multiple dvd players and none of them will play your DVDs (including your old player which previously played the old DVDs), then your issue is with the DVDs. You have to replace them because they have been damaged or scratched and can't be read by the laser anymore. DVDs are not indestructible and can eventually be damaged beyond repair. You'll have to replace the DVDs, which makes more economic sense than buying multiple DVD players to try and play them. If these are home movies or personal recordings you should contact a local computer store about data recovery.

Are you trying to playing recordable DVDs (DVD+R or DVD-R) ? if so, try playing original DVDs (the type you rent or buy) those are pressed DVDs - if it works, then your player does not support DVD-R or DVD+R - If you are using a computer burner that supports bitsetting you can change the booktype of a DVD+R to DVD-ROM to fool your player.

If however your player cannot play either DVD-R, DVD+R nor original DVDs and only plays CDs, then your dvd laser diode is finished - there is one for CD and one for DVD, this is rare but happens, there is nothing you can do, any repairs would be very expensive - you are better off getting a new DVD player they are very inexpensive now and any repairs will cost you multiple times a new DVD player.

Are you trying to play recordable DVDs like DVD-r or DVD+r ? If yes, then try playing ORIGINAL DVDs such as the ones you rent or buy, these are pressed DVDs - if it works, then your dvd player does not support DVD-R or +R - if it still does not work you may have a bad dvd laser diode - in this case you will need a new dvd player - any repairs would be very costly and cost you more than a new player which is very expensive now.

I have the XBR616 zenith combo.
If your dead set on initializing your dvds, I can try to
do one in my dvd player to see if it works, then send it back to you. I can't guarantee anything, my player is a bit fussy, but I don't mind helping you.

If so, let me know

are the disks of a compatable region

Give this a try : write a DVD at 1x speed (lowest speed) and test it on your laptop. If this works ok then either use better media or lower (e.g half) your writing speed........

whats the format of the dvd writer you used,? cus sometimes the computer cant really read a unknown format of dics. try to use a nero or divx to read it.

First off this is not an HD dvd player it is a dvd player that has HD upconversion. secondly if you want to record a cable show you will need to push that into the dvd recorder with the a/v input.

1. Turn machine on
2. Use remote to open disc tray
3. Use remote to go to setup area of menu (Home - Left) and scroll down to 'Lock' symbol
4. Press 0 seven times