Question about NetGear WGT624 Wireless Router

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Cannot get past the IP entering details.

I have followed the install details on disc for the WGT624 up to where it asks for IP address, IP subnet mask, Gateway IP address,Primary DNS and Secondary DNS. I have entered these details on several occasions now and every time it says there is an error and to begin again. I have found all the details from ipconfig/all on the computer is this correct?. Instructions also state that I have to turn off the firewall which I have done only once but it still comes back with an error at the same point on the install process. Could anyone tell me what I am doing wrong please.

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Hello.....If your ISP has given you a static IP address to use to connect to the internet, they should also have given you the Subnet Mask, and Gateway IP Address - these are the settings to use.
If you don't have these settings, you will have a dynamic (variable) IP address. If so, try logging in to the router again, go to Basic Settings, and configure 'Internet IP Address' to 'Get Dynamically from ISP'.
Similarly, if your ISP has given you one or two DNS addresses, enter these up - but otherwise set as 'Get automatically from ISP'.
You might need to reboot one or more times for the settings to take effect. Hope this helps, but please come back to Fixya if it doesn't ...

Posted on Dec 30, 2008


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Posted on Jan 02, 2017


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