This happened on my unit. There is a magnetic float in the tank that rises when the tank is filled. On my unit, the float (which is supposed to be sealed) took on some water, and stopped being bouyant. I had to break off the clear plastic cap that keeps the float in place, remove the float, and ***** a tiny hole in the float and squeeze out the water. Now (since I have a hole) I have to do this repeatedly - every week or so - though its easy to remove the cap now. Still looking for a replacement part.
Rather than make a hole in the float, if your unit like mine has a grey float in it, you can prise off the top of the float - careful, it is thin plastic - and then drain out the water and glue the top on again making sure that you have a water-tight seal.
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In the water tank there is a float with magnet inside. When water is filled it should rise up to indicate the machine has water.If it is not floating up ,try putting some foam underneath to raise up.It should help.
The magnet in the water tanks is either upside down or has sunk to the bottom of the tank. It should float to the top of the cage it is in and it should have a flat top not rounded. If its rounded side up the magnet is upside down. This is what would cause your problem.
If you have a rotarywheel; Press and hold to enter the menu, turn to Maintenance, select Decalcify unit; empty tray as requested, fill up 600ml water in a container. Disolve 3 Descaling tablets in the water, and then fill it in the watertank. Press Maintenance button and you`re off.
If you don`t have a Rotary; Turn off the machine and let it cool down for a while, then push the Rinse/Maintenance button for a few seconds; then you will get the message Empty tray. Fill the solution in the watertank and press button.
It`s important that you use the right amount of water, or else the process will "never" finish.
After all, I turned machine off with power switch, waited 30 seconds and turned it back on. It displayed "RINSING CYCLE" message, but this time went through regular rinsing cycle, then rinsed thoroughly (I counted several cups of water) and RETURNED TO NORMAL.
Halleluiah! Now I can get my morning coffee again!
You have to buy descaling tablets from miele. You turn the knob to program mode and keep pushing the enter button until you get to descaling. You put two descaling tablets into your water reservoir and replace into unit. Put containers under the steam valve and the hot water wand. Press enter. Turn steam valve al the way on. Keep an eye on the containers. The process takes about 30 to 40 minutes. The message will appear 'Descaling finished." Turn steam selector to O and press enter. Display will read "rinse machine, fill watertank. Fill tank and return to machine. Place empty containers beneath hot water dispenser and steam nozzle again and turn steam selector fully on. Allow water to run through system completely. When process is finished, display will read "Rinsing Finished." Turn steam selector to O and press enter Program selector is on Program Mode and display will read Descaling, Timrt, unit is no descaled and ready to use. Turn program selector to on.
The black thing floating in the water tank is a plastic shell with a magnet inside. If you clean it...make sure you reinstall it with the tapered (smaller) side down. There is a slight size difference BUT it will make ALL the difference in the world.
I had no idea there was a magnet in that black/greyish case. The direction of the casing is important. I had the same problem and that solved it!