Question about Tecnik TKC8522 Electric Double Oven

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TKC 8522/2 top oven outer door shattering

My oven was not on, no-one was near it and it hadnot been damaged in anyway yet without warning there was a crack noise and the outer glass of the top oven shattered. It did not fall out and is still in place but shattered like a car windscreen. Could this be because of a fault when tempering the glass and can you confirm that the glass for this oven is tempered glass.
Are you aware of this happening before with this oven. The oven is 3 years old and as pensioners with just the 2 of us in the house we are very careful with our belongings.

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  • jerryaike138
    jerryaike138 Feb 10, 2012

    We just experienced the same issue. Oven was not in operation and the top glass cracked and fell out. Miele's comment is that it is not their problem. They will be glad to fix at my expense. Amazing! They told me they did not have a problem - guess I will have to get an attorney to get their attention!

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The glass would only shatter if it was installed backwards but then it would of shattered a long time ago it shattered due to a scratch on the glass or the door was damaged

Posted on Jan 01, 2009

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It is not a fault with the door, and this sort of event occurs quite often, so is not uncommon.
All sorts of things can cause this, sudden change in temp, getting the glass wet whilst it is still hot, a knock or bang form an earlier time could have weakened the glass.
The list is quite long..
Depending on your household insurance, some policys cover for breakage of glass fittings, would be worth checking.
Plz rate my solution
.Thanks.

Posted on Dec 31, 2008

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