Please confirm that the head cleanings were done using the most effective method
listed below.
1. Make sure the printer
is turned on but not printing.
NOTE: You
cannot clean the print head if the any of the cartridges are expended. Replace
the appropriate ink cartridge before proceeding.
2. Load letter size paper.
3. Click on START.
For
Windows 95/98/ME: Click SETTINGS, PRINTERS, then right click on the EPSON STYLUS
PRINTER ICON. Select PROPERTIES from the drop-down menu. Proceed to Step 4.
For Windows 2000: Click SETTINGS, PRINTERS,
then right click on the EPSON STYLUS PRINTER ICON. Select PRINTING PREFERENCES
from the drop-down menu. Proceed to Step 4.
For Windows XP: Click CONTROL PANEL, PRINTERS AND FAXES. Right
click your EPSON STYLUS PRINTER ICON. Select PRINTING PREFERENCES from the
drop-down menu. If this icon is not showing, select VIEW INSTALLED PRINTERS.
Then right click the EPSON STYLUS PRINTER ICON. Select PRINTING PREFERENCES from
the drop-down menu. Proceed to Step 4.
For Windows Vista: Click CONTROL PANEL, HARDWARE AND SOUND then
PRINTERS. Note: these steps may vary depending on how Vista is setup. Right
click on the EPSON STYLUS PRINTER ICON. Select PRINTING PREFERENCES from the
drop-down menu. Proceed to Step 4.
4.
Click on the UTILITY or MAINTENANCE tab, then click on HEAD CLEANING.
5. Follow the instructions on the screen to
clean the print head. Cleaning takes about 30 seconds, during which time the
printer makes some noise and the power light flashes. Never turn off the printer
while the power light is flashing, unless the printer has not moved or made
noise for more than 5 minutes.
6. When
the power light stops flashing click PRINT NOZZLE CHECK PATTERN and then click
NEXT.
7. If the nozzle check pattern has
no gaps in its lines, click FINISH. If the pattern has any gaps, click CLEAN to
clean the printhead again.
8. If the
situation continues after three cleaning cycles and nozzle checks, replace one
of the affected ink cartridge(s).
9. Once
the cartridge(s) has been replaced, please follow steps one through seven up to
three times.
If the nozzle check still
has gaps after you have run at least 3 consecutive cleaning cycles and replaced
the affected ink cartridge(s), your printer will require service.
***
Use the Printer Driver Utility to clean the print head. Alternatively, try this
SSC Service Utility.
Also try changing the affected ink cartridge.
All else fails, your printer will require service.
***
We know that having a printer serviced/fixed costs more than buying a new one, check out this link
http://www.epson.com/loyalty .
when I run nozzle clean I get message saying there is no communication with printer eventhough cable is plugged in. Also cartridge status monitor is greyed out. Am using Vista with XP software for this printer. Have tried reinstalling software several times - am ready to consign printer to bin - any help before I do this would be welcome.
Jane
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