Question about Bose Lifestyle 48 System

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Life style error codes 801 & 802

I Have problem with stored cd,s displays code errors 801 & 802Hello, I bought by internet a brand new bose lifestyle media center AV48. I bought the DCS 91 adaptator and the power cord. My media can be on, but impossible to eject the cd tray, and I have 2 messages "Failed 802 call bose", and "CD-DVD !format unsupported"... I tried several times, with pushing on or of the adapter....how can I open the cd tray otherwise pushing "open/close button ?" thanks for your answer. my media is just connected to power, no speakers or acoustimass connected. thanks for your answer. greetings.

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The problem exist because of the latest umusic software update disk. Since the release in January, some of these disks were corrupt. As a result, you get the error message 801 or 802 call bose. if you explain to the bose technical reps that the problem occurred right after you loaded the latest software release, they may consider swapping out the media center for free. worked for me.

Posted on Dec 30, 2008

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Posted on Jan 02, 2017

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My bose life style system 38 had a an hard disk error, i check the disk and it was broken so i boy another disk from impact computers spare part but i having the same error 801 and 802 call bose


I am sorry but it is dead in the water. You have to call Bose.
http://www.fixya.com/support/t326707-life_style_error_codes_801_802
Many people having the same problem. Sorry

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Sounds like hard drive is failing, 802 and 801 is hard drive problem. i have same problem. only fixable by bose repair man... tryed to change hard drive myself, changed over, looks same as playing but no sound. hope this helps:) common problem with bose other than that i have had not other probs.

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Bose lifestyle fault code 802 hi there- i have a bose lifestyle 48 and on display it reads format unsupported when i try to listen to cd's gut not on dvd's - in addition i am unable to store music into the...


Unfortunately, an 802 error is bad. That means hard drive (HDD) failure. This can happen to any hard disc drive, and there's no way to predict it and no way to fix it from home.
If you even try to troubleshoot it (reset etc), you could loose more data (music you've already stored to the system). If you try to access 'stored' music- the error will continue. Also, every time you turn the system off, it checks your HDD, and will probably cause the 802 or 801 errors to display again.
The "Format Unsupported" message may be related, but usually temporary. The 802 (and also 801) errors mean irreversible HDD damage so it doesn't matter.
Call Bose tech support immediately.. They can repair it for $165 and give a new 1 year warranty. And if it's already under warranty they will repair for free. In either case they will replace your HDD with a new one, and transfer any salvaged music files from your existing drive to the new drive.

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Life style error codes 801 & 802


Hi, I had the same problem, they had to replace my harddrive and the dvd, lost all my music, 145 cds, just got it back, it now works fine,

good luck

jps

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Life style error codes 801 & 802


When being in contact with BOSE support i got the message that "FAILED 802 Call Bose" refers to issues with the harddisk not being identified.
In my case I had to send the unit to BOSE support. I replaced the existing disk with an identical unformated one but some more actions are needed. The question is what .......

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Bose Lifestyle 48 Error code 801


We had this problem. I called Bose, and they reported that the 801 error is a hard drive problem. The unit started squealing while I was on the phone to support, and the guy heard it. Said the hard drive was failing.

$200 to ship the unit to Bose to replace the drive. Wish they had a secret warantee for what seems like a common problem.

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