Question about HP Photosmart 2575 All-In-One Printer, Scanner, Copier
Mayby this will help:
my printer has a program and it says "clean cardridges". if your printer have this too, try that. the program should be on a cd or search for it on internet.
you can also clean them by yourself. get them out.
hope it helps
Posted on Dec 30, 2008
HP Deskjet, Photosmart, and PSC Printers and All-in-Ones - 'Out of Paper' Error Message and the Printer Does Not Pick Up or Feed Paper
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An Out of paper error message appears on the computer, and the product does not pick up or feed paper from the paper tray.
Complete the following steps in the order provided.
Step one: Reset the product
Without turning the product off, remove the power cord from the back of the product.
Wait 30 seconds and then plug the power cord into the back of the product.
If the product is not already on, use the On button to turn it on.
Step two: Check the condition of the paper and reload it
Replace any paper that is ripped, dusty, curled, wrinkled, or bent.
NOTE: Use only plain, white, unused paper in the product until the issue is resolved.
Make sure that all the paper is the same size and type. Because only one type of paper can be used in the product at a time, paper types should never be mixed.
Tap the stack of paper on a flat surface to align the edges.
Make sure that the stack of paper to be loaded in the product is no smaller than 10 and no larger than 25 sheets of paper.
NOTE: Do not load too much paper in the product.
Insert the stack of paper into the product and gently push the paper guides snugly against the paper. Make sure that the paper is completely inserted into the product and can be picked up by the paper rollers.
Try printing again. If the issue is not resolved, try loading different brands of paper and different types of paper, one type at a time, into the product and then try printing again.
If the issue persists, continue with the next step.
Step three: Adjust the paper settings in the print driver
The paper settings in the print driver must match the paper settings for at least one of the installed paper trays.
Open a document in the program being used to print.
Click File , click Print , and then click Properties . The product Properties dialog box appears.
Click the Paper/Quality tab.
Choose the appropriate paper size from the Size is drop-down menu.
Choose the appropriate paper type from the Type is drop-down menu.
Click OK and then click OK again to print the document..
If the issue is not resolved, continue with the next section.
NOTE: If the issue is resolved and it is necessary to print on another type of paper, load the new paper type into the product and then repeat steps 2 through 7 for the new paper.These changes do not change the default print settings. The print settings return to the default the next time the program is opened.
Step four: If necessary, obtain the HP Paper Feed Cleaning Kit
Locate the serial number on the product.
If the third and fourth digits of the serial number are 56, 57, 58, 59, 5A, 5B, 5C, or 61 , then use one of the Contact HP links on this page to contact a support representative. If the product is still under warranty, the support representative will send a free HP Paper Feed Cleaning Kit (part number c9000-67901).
If the product is no longer under warranty, this kit can be purchased from HP online. Click here for region/country ordering information.
Figure 1: Serial number with third and fourth digit circled
* If the third and fourth digits of the serial number are not listed, the special cleaning kit is not necessary. Continue with the next step.
NOTE: The HP Paper Feed Cleaning Kit requires the product to be connected to a computer running Windows 2000 or XP with a USB connection. If the product is not already connected with a USB cable, connect it before using the HP Paper Feed Cleaning Kit.
Step five: Clean the rollers
Turn off the product and unplug the power cord.
Open the access door to gain access to the rollers. Depending on the model, this is usually the rear access door. See the product user guide for information about locating the rollers.
Clean the rubber rollers with a lint-free cloth, lightly moistened with water.
NOTE: Distilled, filtered, or bottled water is recommended for cleaning the rollers. Tap water might contain contaminants that can damage the rollers.
Make sure that any paper rollers that rest on the input tray, which are located behind the back rollers, are cleaned. A clean cotton swab, lightly moistened with water, might be necessary to reach these rollers.
Close the access door and plug in the power cord.
Try printing again. If the issue is not resolved, continue to the next step.
Step six: Service the product
If you have completed all the steps listed above and are still experiencing a problem, service the product.
Any of the following issues can cause the error message to appear:
The paper trays are empty or overloaded.
The paper is curled.
The print side, or shiny side, of the paper is not loaded in the input tray face down.
The paper might not be engaged with the feed rollers.
The paper-width guide is pressed against the paper stack too tightly.
The paper tray is not completely inserted into the product.
The paper settings in the print driver do not match the paper loaded in the paper tray.
The rubber paper-feed rollers are coated with dust.
Posted on Dec 30, 2008
Try these steps if this did not resolve try to clear the memory of the printer
and try to print ..
# Hold the cartridge upside down, with the bar-code label facing you and take a damp paper towel.
# Use the towel to wipe the printhead of the cartridge on the bottom (where the ink comes out). Wipe the printhead horizontally in one direction only (left to right).
# Continue doing this until it looks clean.
# Then dab the cartridge on the towel to make sure the ink is flowing.
# Next, look inside the printer and locate the carrier that holds ink cartridges. Caution: Make sure the cartridges are not installed at this point.
1. Look for a shiny piece of metal underneath the contacts at the back of the carrier.
2. Take a damp cotton swab (use water only!) and wipe along the bottom of the shiny metal piece. Note: You may need more than one swab.
# Reinstall the cartridges, making sure you snap them correctly into the printer.
Posted on Feb 03, 2009
it sounds like you have clogged the head if you leave it for 6 hours then the ink will dry inside the head then you have a big prob if i were you i would take it back to the shop and get a refund or a replacement one i have an epson dx4400 very good
Posted on Mar 21, 2009
Cold be a fualty print head I would have to be there physically to see tho, try buying a printer maintence kit from a print supply store that should shore this problem up.
Posted on Jul 18, 2009
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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