Question about Intel Deluxe PC Camera CS330 Webcam

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Error message: Another application may be using the camera

I recently bought the upgrade cd for my Intel webcam (CS340) so it would work on Windows XP. I was able to use it with Win 98 I get the following error message Live video is currently unavailable. Anoither application may be using the camera, your Intel USB camera may not be plugged in or your software may not be properly installed Here is a capture of the error message. http://www3.telus.net/m1000/feb%202007/webcam%20error.jpg I use the webcam in Photoshop through 'file > acquire > intel webcam' I think (but Im not positive) that I got this error message when I had Win98 but I cant think what the problem was Can anyone help? Thank you Mark

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  • Mark Gardner May 01, 2007

    Thnak you for your quick reply. I had a look at the back of my tower and the webcam was plugged into a usb card (which I dont think I had onstalled the driver for).

    I switched the usb to a slot connected to the computer and it worked. Its a dumb mistake on my part.

    Thank you for your help.



    I have another problem if thats o.k.
    I bought a tv tuner card from Ebay. It came with no software so it was cheaper.
    Taken from the Ebay auction, it is Hauppauge WinTV-GO PCI TV Tuner PCI Card Video Capture


    According to my computer, this is the model of the WinTV tuner card. http://www3.telus.net/m1000/feb%202007/h...

    I downloaded the software and installed. I open the wintv 2000 application but the following three error messages come up one after another (as I click o.k. on one error, the next error message shows) I dont know what to do.

    Here are the error messages . . .
    http://www3.telus.net/m1000/feb%202007/h...

    Here is the website where I downloaded the software. As far as I know, this is the correct driver and software for the card
    http://www.hauppauge.com/pages/support/s...

    Note: the operation of WinTV under Windows requires two pieces: a WinTV driver and a WinTV application

    WinTV WDM driver for 878 based boards (WDM driver version 3.49
    for Windows XP, 98SE, 2000 and Windows Me)

    Name: WHQL_349_24025.exe
    Version: 3.49
    Size: 1.3Mbytes
    Updated: January 25 2006


    WinTV2000 application version 4.12

    Name: wintv2k412_24054.exe
    Size: 2.5 Mb
    Updated: Jan. 11, 2006


    Any help will be appreciated. I will post in the proper category if I cant ge any here here

    Thank you
    Mark

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What may be happening is photoshop is still aquiring the cam in the programme although you may of finished using the software and the camera automatically associates itself with adobe. press Ctrl, Alt & Delete to get into task manager and in the applications tab look for your photoshop programme, if it is there, click end process. If not there look in processes and do the same, this should release your camera for use with other applications. If all fails you will have to uninstall the camera software and reinstall to associate it with the cam.

Posted on May 01, 2007

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