Perhaps look along the paper path for the little bit of paper that maybe stuck along the path somewhere. I had this problem and it was just a little piece of the corner of a page wedged in the back of the toner tray.
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There is some paper jam inside the printer .Please remove the cartridge and look inside the printer for paper jam. If paper jam is there , remove the paper . I hope it will help to solve the printer problem.
Whilst the printer is turned off, press and hold the GO button as you plug the printer on to the socket. Notice that all lights on the printer will turn on as well. Continue pressing the go button until the light for the toner goes up and once its up, release the button. Next, hold down the Go button again until the "Yellow Status" light turns on once on, release the Go button. Wait for the printer to initialize and see if the error went away.
hi, i recently bought a second hand hl-5140 and when switched on had the fault you have described - on checking machine over i found a small piece of torn paper stuck in the paperpath. after clearing, the printer worked fine.check over for paper again as mine was only a very small peice. hope this has been of help. pete
HAve you seen a small coil spring with 2 lugs come out of the machine? If you look inside the printer cavity you should see one of these springs either side of the internal black frame work.aboutThese should be about 1 1/2" into the machine just close to a clear lens on either side. If one of these is missng the drum/cartridge unit is not properly aligned and will cause jamming as you have described.
Failing that you have either a sensor problem or a faulty drum unit.
I had this same problem. I finally noticied that the problem occurred consistently on the right side of the paper feed. I discovered that a little part along the right side of my drum unit (just inside the paper feed area) had disconnected and was loose inside the drum unit itself. Once this little part was placed back into it's rightful place, VOILA! Problem solved! Hope this helps!