Question about Creative Labs ZEN Vision:M Digital Media Player

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My zen say docked and updating when its not plugged into my CP

2 hours and it still says docked and updating. When i pulg it in, it dosent come up on the computer help me please i just got it for x-mas!!!!!!!!1

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  • dance4erica1 Jan 25, 2009

    what does it mean when it says my mp3 is docked....wht should i do?????

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  • 45 Answers

Just use the reset button on the back or side of ur player
This may fix ur problem
Thank U

Posted on Jan 05, 2009

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1 Answer

When I plug it in to charge the player, it says "docked" as usual, but then it turns itself off and acts like I've disconnected it. It says "Low Battery" and shuts down.


The zen need a full charge... if you have an ac adapter plug it in for at least eight hours. if you don't have an ac adapter plug it in via USB to a DESKTOP computer (not laptop) and try to use a differnt usb cord (creative doesn't always include a powerful enough cord to get the zen out of that low power state)

refer to creative.com/support and look up info on your model to see if anyone else has your issue

May 26, 2009 | Creative Labs Zen Digital Media Player

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My zen charges but doesn't dock


Try the Creative System Information program. It will scan for your Zen.

Jan 01, 2009 | Creative Labs ZEN V Plus MP3 Player

2 Answers

Creative Zen: M Not Docking with computer!


I had the same problem. This worked for me on a Zen that is 2 years old: Go into the Control Panel on the start menu and select System. Then select Hardware and then Device Manager. You will see a list of all the devices on your pc. Now you should see your Zen about half way down the list. Highlight it and then at the top in the menu item Action select Uninstall. Windows will then uninstall your hardware. Unplug your Zen from the USB port, if you haven't already done so, and then plug it back in. Windows should then reinstall your device and you should be good to go.

Oct 14, 2008 | Creative Labs ZEN Vision:M Digital Media...

5 Answers

My Creative Zen Frozen in Docked Screen


Hello,

The following worked for me. Go to the Creative Zen Support warranty info page of their site:

http://www.creative.com/products/mp3/MP3PlayerRecoveryTool/welcome.asp?

I ran the recovery tool with my zen connected to the computer and it changed from being in a docked state to updating firmware, after it had done this it worked fine again.

Aug 02, 2008 | Creative Labs Zen Digital Media Player

1 Answer

My creative zen touch will not dock


I had the same problem. This may help.

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Apr 25, 2008 | Creative Labs Zen Touch MP3 Player

1 Answer

Zen v


"If your Zen V is dead, wont respond to anything, try this, plug it in to the computer, hold the power switch in the on position, THEN trigger the reset button, worked like a charm for mine, I had thought it a lost cause."

try downloading the MP3 player recovery tool from Creative's website (the tool contains the latest firmware update available -- 1.15.03). Plug your ZV+ into your PC, run the program and let it update the firmware. Then format, reload your music and try it.

By the way, before updating the firmware, let the battery have a full charge, ok?

I hope it won't keep freezing on you after the update.

Jan 02, 2008 | Creative Labs Zen V MP3 Player

1 Answer

Annoying Problem with my creative zen v


"If your Zen V is dead, wont respond to anything, try this, plug it in to the computer, hold the power switch in the on position, THEN trigger the reset button, worked like a charm for mine, I had thought it a lost cause."

Q. How to reset Zen v +
http://www.youtube.com/watch?v=22T_gkkZjmM&feature=related


try downloading the
MP3 player recovery tool from Creative's website (the tool contains the latest firmware update available -- 1.15.03). Plug your ZV+ into your PC, run the program and let it update the firmware. Then format, reload your music and try it.

By the way, before updating the firmware, let the battery have a full charge, ok?

I hope it won't keep freezing on you after the update.

Nov 03, 2007 | Creative Labs Zen V MP3 Player

2 Answers

Creative zen v plus


update to the latest firmware

Oct 28, 2007 | Creative Labs ZEN V Plus MP3 Player

1 Answer

ZEN NOT DOCKING TO COMPUTER


if you are using a fromt usb port- switch to the back usb. The front ports don't always give the zen enough power. Also- look in Device Manager and see if there is a zen listed there- and if it is does it have a yellow exclamation mark? It may not be the zen that is having problems but your computer.

Oct 28, 2007 | Creative Labs ZEN Vision:M Digital Media...

2 Answers

[zen V+ 1Gb] zen won't allow me (crash) to upload further a certain storage size


try downloading the MP3 player recovery tool from Creative's website (the tool contains the latest firmware update available -- 1.15.03). Plug your ZV+ into your PC, run the program and let it update the firmware. Then format, reload your music and try it.

By the way, before updating the firmware, let the battery have a full charge, ok?

Aug 26, 2007 | Creative Labs ZEN V Plus MP3 Player

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