Question about Tomtom ONE GPS Receiver

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I have a tomtom one 2nd edition. It is frozen on.

The tomtom screen shows the image for when the tomtom is connected to a computer. But whether it is or is not, I cannot turn it off and the computer will not recognize it when it is connected to the computer.
I left it unplugged all night - not on. But it is still lit up showing the same frozen screen. What can I do to unfreeze it?

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Easy, simple take a pen and press the reset on the bottom of the Tomtom, just like any other electronic device.

Posted on May 03, 2010

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How do i update my Tomtom 3RD Edition (1GB) GPS Systems for free i would appreciate it if you have an answer thanks.


Hi, I was having trouble too and have found the manual for the 3rd edition online
http://download.tomtom.com/open/manuals/one3rd/refman/TomTom-ONEv3-en-GB.pdf

I'm following these instructions:

Installing TomTom HOME
Install TomTom HOME on your computer in the following way.
  • Connect your computer to the Internet and then connect your TomTom ONE to your computer using the USB cable.
  • A pop-up window appears. Select Run TomTom HOME. Click OK and follow the on-screen instructions.
  • If the pop-up window does not appear, browse to the TomTom device on your computer and run the file named Install TomTom HOME.
  • TomTom HOME is also available for download from the TomTom website.
  • For more information visit www.tomtom.com/home
  • Once installed, TomTom HOME will start automatically whenever you connectyour TomTom to your computer.

Hope this helps, Lynsey

Jan 06, 2011 | Tomtom ONE 3rd Edition GPS

1 Answer

Frozen screen on a tomtom 3rd edition(1gb)


Try holding down the power button until the unit shuts off and resets.

Apr 02, 2010 | Tomtom ONE 3rd Edition GPS

2 Answers

TomTom screen frozen/won't turn off


This is usually an SD card issue. If you have one in then remove it and try again.

If there is no SD card involved then the other cause is that files may have been deleted or somehow corrupted.
In that case you would need to try and restore if you took a backup.
I have a spare card with my original tom tom software on there.

You could always try a HARD reset too !

Aug 20, 2009 | Tomtom GO 910 GPS Receiver

1 Answer

Need tomtom rider 2 2nd addition docking shoe


Forget TomTom. Go buy this one

http://www.wunderlichamerica.com/mm5/merchant.mvc?Screen=PROD&Store_Code=WA&Product_Code=8600880&Category_Code=

I talked to TomTom multiple times on the phone and had same problem but finally found this. It's better quality and it's available.

Mar 24, 2009 | Tomtom RIDER 2nd Edition GPS

1 Answer

Frozen tomtom


You can get your original splash scren from here. You can also download free splash screens created by user through TomTom HOME.

To correct your device, try:

1. Hit the reset button on the back of the device - inside the serial connector.
2. Make sure the device is off and connect it to your computer via USB dock and connect the charging cable (green light should be on)
3. Hold down the power button until the device restarts.
4. The device should automatically connect to your computer.
5. Run TomTom HOME and check for any updates.
6. If there is no new application, try: www.tomtom.com/9091 <-- that will show you how to remove and then reinstall the application.

Dec 22, 2008 | Tomtom GO 510 GPS Receiver

1 Answer

The screen is frozen and will not turn off. If I reset it, it won't move pass the first screen.


A little trick:

1. Make sure the device is off and connect it to your computer via USB (green light should be on)
2. Hit the reset button on the bottom.
3. Hold down the power button until the device restarts.
4. The device should automatically connect to your computer.
5. Run TomTom HOME and check for any updates.
6. If there is no new application, try: www.tomtom.com/9091 <-- that will show you how to remove and then reinstall the application.

Dec 11, 2008 | Tomtom ONE 3rd Edition GPS

2 Answers

TomTom device frozen


If your device freezes at the start-up screen after you turn it on or your device is looping, the TomTom application may not be installed properly.

See some examples of start-up screens here. The image may vary on previous TomTom devices or if you have replaced the image.
2352_02.gif 2352_07.gif 2352_03.jpg 2352_04.jpg 2352_05.jpg 2352_06.jpg
Before you begin, make sure you have TomTom HOME installed on your computer (www.tomtom.com/home ).


To solve this, follow the steps below.
Remove the current application

1. Connect your device to your computer using the USB cable or dock.
2. Reset your device.
3. Turn on your device by pressing the power button for 5 seconds.
  • Your device should automatically connect to the computer upon reset. If your TomTom device asks you if you want to connect to your computer, tap YES.

4. Run TomTom HOME.
5. In the Main Menu of HOME click on Remove items from my device.
remove_items_from_my_device_uk.gif 6. Click on the plus symbol homeplus.gif next to Applications. Click in the checkbox on the right to select the application.
7. You will be prompted to confirm the selection, choose Yes.
8. Click on Remove selected items.
2352_08.gif 9. Choose OK.
10. You will be asked to copy the item to your computer before removing, do not copy the item. Instead, choose Back.
The application will then be removed.


Reinstall the TomTom application:
1. Start TomTom HOME.
2a. If you previously updated your device on this computer, click Add Maps, Traffic, Voices etc. and then click Items on my computer.
You can install the application by clicking the plus symbol homeplus.jpg and then Add.

654_03_us.jpg
2b. If you never updated your device on this computer, click Update my device.


attention_25.gif If HOME asks you to Unplug your TomTom device, try clicking OK first. If HOME notes that a problem has occured, click Back.




3. HOME offers to download and install the latest version of the TomTom application.

1732_application_update_us.jpg
4. After the application has been installed, click Done and then click Device > Disconnect Device.
disconnect.jpg
Your device should now start-up again. Since you have reinstalled the application, please allow a full 2 minutes for the TomTom device to fully boot.

Aug 22, 2008 | Tomtom ONE 3rd Edition GPS

2 Answers

TomTom frozen


uninstall and then reinstall the app again:

www.tomtom.com/9091

Jun 29, 2008 | Tomtom ONE GPS Receiver

1 Answer

TomTomOne 1st Edition


Do you have an account at TomTom?
If not, make one here:
http://www.tomtom.com/myTomTom/myProfile/index.php

Do you have TomTom Home installed?
Find it here:
http://www.tomtom.com/plus/service.php?ID=17

Connect and update after completed previous steps...

Apr 09, 2008 | Tomtom One Europe v2 GPS Receiver

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