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All I can tell you is to either make sure the files are not hidden. If not what you are going to need to do is reflash your sansa: Try reflashing the firmware for your device you can find the latest firmware and flashing utilities from the manufacturer?s website. Make sure that you back your music up first because when you do this you are setting it back to factory settings. http://www.sandisk.com/e200series/fwupgrade
I had the same problem, first on the mp3 player under settings change the USB setting to MSC. Then plug the mp3 player back into the computer. Open the My Computer icon, right click on the SANSA C140 icon and click format. Make sure it's Fat32 and Quick Format is Not selected. Then click format. This will take a few minutes. When it's done your mp3 player will be just like a usb drive; you're files will be read normally.
* if it's a voice recording you're trying to find, look under music and scroll down to Recordings. If it's not there then perform the above format.
Also it only reads mp3s and pictures (gifs, jpgs). Unfortunately the c140 doesn't play videos :(