Question about Printers & Copiers

Open Question

Changing the region on an HP F388 all-in-one printer

I bought an HP F388 all-in-one printer in China. I just returned to the USA and discovered about regionalization of printer and cartridges.

Can the printer region be changed or the cartridges modified so that they work?

Can ''generic'' printer cartridges be used without region problems?

Posted by on

6 Suggested Answers

  • 12 Answers

SOURCE: change region codess on printer hp c3180

Hi ,
Let me fist inform you that the question you asked for is related to "regionalization" of the printers . It is very particular to HP printers.
You can just regionalize your printer thrice in the enitre printer lifetime - not more than that. And the codes you are referring to - they are not there somewhere - they have to be logged in by the back end team who decode the "10-tap test" to re-enter the codes for regionalization so that the printer becomes compatible in the region you are using it in.
The cartridges even change in every country to make the printer work - let me state you how.....as per www.hp.com
HP Photosmart C3100 All-in-One series This product uses regionalized ink supplies, so the inkjet print cartridges for the product depends on where you are in the world. If you do not know which pen regionalization zone you are in, click here to view the Regionalization Country-to-Zone Mapping Table . Once you know the zone, you can identify the cartridges used in this product. Cartridge Description Zone 1 Zone 2 Zone 3 Zone 4 black inkjet print cartridge HP 92 HP 336 HP 132 HP 850 tri-color inkjet print cartridge HP 93 HP 342 HP 136 HP 854 black inkjet print cartridge Not availaible HP 338 HP 131 Not available tri-color inkjet print cartridge HP 95* HP 343 HP 135 HP 855 photo inkjet print cartridge HP 99 HP 348 HP 138 HP 858 *The HP 95 is not compatible with printers sold only in North America; instead, use the HP 93 Tri-color cartridge. Refer to the link to understand how the world is divided into 4 zones - http://h10025.www1.hp.com/ewfrf/wc/document?docname=bpa00586&cc=us&lc=en&dlc=en&product=1146331#zone_mapping And you can beleive into what i say as I work for HP printers....! the best i would suggest is to call up Technical / Customer Care centre and tell them you need to reset....they will assist you for 10-tap test and ask you to send them the 10-tap test and the Proof of Purchase of the region cartridges.....and then wait for the back end team to call you within the next 48 hours.

Posted on Apr 09, 2008

Scott Ellin
  • 558 Answers

SOURCE: Changing regional settings

Hey Regional setting are only for computer, they does not do anything with the printer setting. Check out the device manager entries if showing the drivers are correctly installed. Also check that you have the right updates for printer from Microsoft.com

Regards
Ellin

Posted on Sep 28, 2008

  • 1 Answer

SOURCE: Change region code for ink cartridges

I've recently moved from the UK to the US and have successfully changed the region on my Deskjet 6840. Your biggest challenge is going to be navigating through HP's awful customer service (as this is the only way to get it done - don't waste time googling for ways to do it yourself).

After frustrating hours with their on-line tech support, and a useless guy telling me that what I was asking couldn't be done (I should just buy a new printer, apparently!), I turned to phone support.

A very helpful guy on their phone support described to me exactly what was needed. However, he said that it was hardly ever done, many of the tech support people had no experience of it, and that he wasn't allowed to do it himself - I would have to be transferred to "Level 2" tech support. As my printer was out of warranty, this was going to cost me around 40 bucks (I forget the exact amount). Or he said, I could try the online support which, he admitted, was a bit of a lottery.

Given I now understood the "HP terminology" to use, I decided to try online support once more. Probably partly due to the clearer technical description I was able to give, and partly because the person I was connected to wasn't a clueless idiot this time, it was finally resolved pretty smoothly.

Total time taken: 4-5 hours - get comfy, try to not get too frustrated, and don't give up!

Posted on Jan 28, 2009

hashchathy
  • 246 Answers

SOURCE: HP Photosmart c4280 region change

http://www.shopping.hp.com/supmodel/product/CC210A%2523ABA?jumpid=in_r329_search//photosmart+c4280_CC210A

please visit this page and try to solve your problem

Posted on Feb 13, 2009

  • 10406 Answers

SOURCE: installer got lost, i cant use it anymore

F388 or F380?

From the manufacturer's web-site:

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=1128296

select your Operating System, and download the device-driver.

Posted on Jan 07, 2010

Kismeth
  • 1 Answer

SOURCE: I have just moved to America and urgently need to

Hi, I moved to the USA with a French HP C5180

Posted on Sep 30, 2010

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Drivers for hp deskjet f388 all in one


You can download the HP printer drivers from their support WEB site. Please click on this link and select your model printer to download :- http://welcome.hp.com/country/us/en/support.html

Sep 26, 2012 | Printers & Copiers

1 Answer

Photosmart 3210 bought Dubai need to change region Spain


Hello Friend

You can change region settings of your hp 3210 printer by changing your language preferences.Just select the language of your region and it will be fine.

Thanks,
Viju


Apr 03, 2010 | HP Printers & Copiers

1 Answer

Installer got lost, i cant use it anymore


F388 or F380?

From the manufacturer's web-site:

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=1128296

select your Operating System, and download the device-driver.

Jan 07, 2010 | HP DeskJet F380 All-In-One Printer

1 Answer

USA purchased HP C3150 w/92 black hp ink


ok ill tell you what call in to hp at 1800-474-6836 and tell them about your issue we just need to regionalize the printer.
absolutely nothing else .
when you call in you will be directed to an agent ask him to regionalize the printer

Jun 16, 2009 | HP Photosmart C3150 Printer

2 Answers

I have a all in one F388 that I bought in China. However after searching many post it appears I have a very common problem but no one seems to have a solution. Every time there is any type of paper jam...


Hi there. If the printer that you have is new try to call HP technical support for the replacement of the printer. Usually the warranty of the printer will last for a year. Here are the steps in resolving the problem. Clean the rollers of the printer with lint free cloth that is moist with water. Then try to print. If it would still reoccur try uninstalling and reinstalling the software but if it will not resolve the problem ask for a replacement.I would consider that a junk because that error message is a hardware problem.

Mar 06, 2009 | HP DeskJet F380 All-In-One Printer

1 Answer

HP Photosmart c4280 region change


http://www.shopping.hp.com/supmodel/product/CC210A%2523ABA?jumpid=in_r329_search//photosmart+c4280_CC210A

please visit this page and try to solve your problem

Jan 26, 2009 | HP Photosmart C4280 Aio Printer

1 Answer

Change regional code from europe to us for hp Photosmart C3180


Currently, it's a very convoluted process involving a phone call to HP tech support. Unless things have changed, you are also restricted to changing the region code 3 times over the lifetime of the printer. Having said that...see this page here at FixYa:

http://www.fixya.com/support/t465196-change_region_codess_printer_hp_c3180

HP Tech Support number is: 1-800-474-6836

Dec 12, 2008 | HP Photosmart C3180 All-In-One InkJet...

1 Answer

Change Regional Settings in HP PhotoSmart Printer


Hi Harshal,
I bought HP Photosmart printer from USA and took it to India but I am getting incompatible error message.

Please can you let me know how to 10 tap test.

Jul 08, 2008 | HP Photosmart 2575 All-In-One Printer,...

2 Answers

Change region codess on printer hp c3180


Hi ,
Let me fist inform you that the question you asked for is related to "regionalization" of the printers . It is very particular to HP printers.
You can just regionalize your printer thrice in the enitre printer lifetime - not more than that. And the codes you are referring to - they are not there somewhere - they have to be logged in by the back end team who decode the "10-tap test" to re-enter the codes for regionalization so that the printer becomes compatible in the region you are using it in.
The cartridges even change in every country to make the printer work - let me state you how.....as per www.hp.com
HP Photosmart C3100 All-in-One series This product uses regionalized ink supplies, so the inkjet print cartridges for the product depends on where you are in the world. If you do not know which pen regionalization zone you are in, click here to view the Regionalization Country-to-Zone Mapping Table . Once you know the zone, you can identify the cartridges used in this product. Cartridge Description Zone 1 Zone 2 Zone 3 Zone 4 black inkjet print cartridge HP 92 HP 336 HP 132 HP 850 tri-color inkjet print cartridge HP 93 HP 342 HP 136 HP 854 black inkjet print cartridge Not availaible HP 338 HP 131 Not available tri-color inkjet print cartridge HP 95* HP 343 HP 135 HP 855 photo inkjet print cartridge HP 99 HP 348 HP 138 HP 858 *The HP 95 is not compatible with printers sold only in North America; instead, use the HP 93 Tri-color cartridge. Refer to the link to understand how the world is divided into 4 zones - http://h10025.www1.hp.com/ewfrf/wc/document?docname=bpa00586&cc=us&lc=en&dlc=en&product=1146331#zone_mapping And you can beleive into what i say as I work for HP printers....! the best i would suggest is to call up Technical / Customer Care centre and tell them you need to reset....they will assist you for 10-tap test and ask you to send them the 10-tap test and the Proof of Purchase of the region cartridges.....and then wait for the back end team to call you within the next 48 hours.

Apr 09, 2008 | HP Deskjet 6940 InkJet Printer

5 Answers

Change region codess on printer hp c3180


I have just moved from the US to Shanghai with my HP C7280 printer. Bought some new cartridges from the HP dealer in Shanghai after our US supply ran out. Got the 'Incorrect Ink Cartridge' message on the printer after installing them, which the dealer probably knew I would get and didn't tell me, which I'm assuming is what you got.
My experience was to use the 'Chat' function on the HP.com web site in the Support area. The good news is that they solved my problem, the bad news is that it took 1 1/2 hours and is the most convoluted process I've experienced in years. There is a little 'voodoo' going on the background......... after having me find several values, including cartridge serial number values (no not the cartridge number on the cartridge), reset values, and others I can't remember, he said he had to go 'calculate' and he then came back with 5 four digit numbers I had to enter after going to Windows Control Panel -->Printers and after getting my printer selected and the Preferences screen displayed, clicking on the HP logo while holding the CRTL key down (I kid you not).

Sooooooo, I believe the only solution is to use HP Support and to also write letters complaining about how really, really, really stupid this process is. And being the conspiracy theorist that I can be, HP probably was seeing lost revenue from people buying cartridges that are cheaper in parts of the world and shipping them to where HP is, ahem, making a killing and padding their profits.......
Good Luck

Mar 24, 2008 | HP Photosmart C3180 All-In-One InkJet...

Not finding what you are looking for?
Printers & Copiers Logo

Related Topics:

107 people viewed this question

Ask a Question

Usually answered in minutes!

Top Printers & Copiers Experts

kakima

Level 3 Expert

96467 Answers

old marine
old marine

Level 3 Expert

1463 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Are you a Printer and Copier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...