Question about HP Pavilion dv6000z Notebook

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Hp dv6753cl O/S Vista: my battery not charging

The note book listed above is not charging the battery even the power adaptor is plugged in and working fine.. The power icon in the task states this Hp replace the battery and has performed several steps to resolved this issue with out any success they sending me another
battery (this would be the third one ) The current battery is less than 2
months old my thinking is there is something wrong with the unit itself
And not the battery it is reading 0% so i can't even run the Hp battery
health check which requires at a minimum of at least 2% to initiated &
run the test. Can someone help me resolve this. I have suggest to Hp
that they replace the unit as it is only about 6-7 months old & the refuse to. Thank you, Zonell Wright

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  • Ed Deguzman
    Ed Deguzman May 11, 2010

    Are you able to use the laptop just by having the power adaptor plug in or are you just assuming its supposed to charge because the power adaptor is plugged in ? Do you use a docking station for your laptop at work or at home ? Are you using the correct power adaptor ?
    Is your power outlet good if in doubt try another power outlet.


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  • 52 Answers

Hi there!

Perhaps you need to calibrate your battery. Please follow the instructions for the said procedure on this site:

http://h10032.www1.hp.com/ctg/Manual/c01078960.pdf


Have fun!

*Your vote is highly appreciated. Thanks in advance!

Posted on Dec 30, 2008

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