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I have my acer travelmate 2420 laptop. Some of its keys like P, 1, etc are not working. Is there any troubleshooting steps for checking the keyboard or I need to replace the keyboard?

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  • Gerhard Stoll
    Gerhard Stoll May 11, 2010

    Please check if no FN - Key is pressed / Locked.
    Often you have on this notebooks 3. occupancy of many keys.

    If this don't help look there:
    http://www.geekstogo.com/forum/Acer-Trav...

    This have the same problem I think.


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Keyboard needs to be replaced. - Go to Acer.com they should have instructions on how to replace the keyboard. Then google this "Keyboard acer travelmate 2420" this should give you some prices for the keyboard. Should be around $24.00

Posted on Dec 30, 2008

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2 Answers

Hi there, can any one please help me to get original restore disk


If you already have windows operating system CDs then you simply need to download the recovery software for your laptop from

http://www.user-guides.co.uk/cddownload/Acer/AcerTravelmate/Acer-Travelmate-2420-XP-Driver-Recovery-CD-Restore-Disk-1086.html

Hope this helps.

Jan 31, 2010 | Acer PC Desktops

Tip

How to troubleshoot keyboard issues?


<b>Summary:</b><br /> Keyboard issues are relatively easy to troubleshoot. If the cu has another keyboard available then try that keyboard or if the cu has another system avaialble then test the keyboard on that system. Remember when the keyboard is unplugged the system will usually need to be rebooted before it will work again.<br /> <b>Wireless Keyboard:</b><br /> If only some of the keys don't work skip to the section <b>Some Keys Don't Work</b> below.<br /> <ol> <li>Resynchronize the keyboard. Press the connect button on the keyboard for 5 seconds. Then press the connect button on the receiver for 5 seconds <li>Change the batteries. <li>Try reseating the receiver if possible. <li>Try positioning the keyboard closer to the receiver. <li>Skip to the section <b>Generic Troubleshooting</b> below. </li></ol> <b>Some Keys Don't Work:</b><br /> <ol> <li>Check if any of the num lock key, shift lock key, etc are causing the issue. This is especially prevalent on laptops which don't have a distinct numeric keypad. <li>If it's only the multimedia or hotkeys that don't work then try installing the specialized multimedia keyboard software that came with the system/keyboard. <li>Try reseating the keyboard and rebooting. <li>Go into <b>Accessibility Options</b> in <b>Control Panel</b> and check that <b>Sticky Keys</b>, <b>Filter Keys</b> and <b>Toggle Keys</b> are all switched off. <li>Check if the problem occurs in the BIOS. A good screen to test with is the create BIOS password screen if the keys don't work here then a new keyboard is in order. <li>Continue on to <b>Generic Troubleshooting</b>. </li></ol> <b>No Keys Work:</b><br /> <ol> <li>Try reseating the keyboard and rebooting. <li>Try power draining the system. This can be particularly effecitive with a laptop. <li>If this is USB try a different port. <li>Try entering BIOS - if you cannot get into BIOS then the keyboard probably needs to be replaced. <li>Go on to <b>Generic Troubleshooting</b> below. </li></ol> <b>Generic Troubleshooting:</b><br /> <ol> <li>Try uninstalling and reinstalling the keyboard driver and reboot <li>Try system restore back to before the problem occurred <li>Check for malware or 3rd party software that may be interfering with the function of the keyboard. <li>FFR or replace/upsell a new keyboard. </li></ol>

on Jan 17, 2011 | PC Desktops

1 Answer

The fn key has been activated by default


Hello,
WE have seen this a few times in our repair shop, however a reboot of the computer always seemed to fix it. I take it that is not the case for you?

May 31, 2009 | PC Desktops

1 Answer

Keyboard removal


just go to this site and download the pdf file. this has all of the dis assembly information.
www.elhvb.com/mobokive/edwin/laptops/Acer/TM310SG.PDF

or

http://netfree1.blogspot.com/2008/05/acer-travelmate-310-notebook-service.html

Apr 20, 2009 | PC Desktops

2 Answers

I have a 2420 acer travelmate that heats up very quickly and does not start up.It reaches the xp window and cuts out.can you help


Can you determine weather the CPU fan is still working? This type of problem is almost certainly your CPU that is overheating.

Dec 07, 2008 | PC Desktops

1 Answer

Possible to replace keys on Acer TravelMate 2420?


what you need to do is go around the pc repair shops with your laptop and ask them if they have any spare parts for the keyboard, this could be a tedious job though and take a while to track any spares.
you may end up replacing the whole keyboard, which may work out cheaper in the end

good luck and kind regards

Nov 17, 2008 | PC Desktops

1 Answer

I am having Acer travelmate 2420 its top panel (containing Logo)is cracked at hinges I need to get it change is it available.


yes try ebay ect for the item required.

check this like this auction

http://cgi.ebay.co.uk/acer-2420-spare-repair_W0QQitemZ270277415667QQcmdZViewItem?hash=item270277415667&_trkparms=72%3A12%7C39%3A2%7C66%3A2%7C65%3A12%7C240%3A1318&_trksid=p3286.c0.m14

Sep 24, 2008 | PC Desktops

2 Answers

Cant get usb drivers for an Acer travelmate 2420


look fo generic USB 2.0 drivers for whicheve windows youa re using. i.e. Windows XP Home, or Windows Vista

Apr 17, 2008 | PC Desktops

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