Question about Arris SURFboard SBG900 (49402201900) Modem

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Cannot get SBG900 MODEM TO CONNECT TO INTERNET

MY ACCOUNT IS SET UP WITH COMCAST, THEY HAVE A CONNECTION TO MY MODEM, AND MY MODEM IS SET UP ON THE COMPUTER, HOWEVER IT WILL NOT CONNECT TO THE INTERNET. ALSO I CANNOT GET TO THE WEBSERVER SET UP PAGE AS DIRECTED. I GET AN ERROR THAT STATES 192.168.100.1 IS NOT SET UP TO ESTABLISH A CONNECTION PORT WORLD WIDE WEB SEVICE ON THIS COMPUTER. I ALSO GET THAT WITH ANY OTHER WEBSITE I TRY. HELP

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  • Anonymous Jan 21, 2009

    I recently moved, and comcast came to set up internet today. I was told by my wife that they could not be set up. Comcast told us our line was working, but the modem was not working. They told me to go out and get a new modem, so that is what we did. I woudl like to get the old one up and running before connecting the new one.

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I can not connect to DSL using Cable One for provider and having a few problems with the wireless connection.I am using HP Pavilion.

Posted on Dec 30, 2008

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I am sorry to learn about the problems you are experiencing with your service.

I will be happy to reach out to my contacts to assist you in resolving this issue. Please feel free to contact me so that I can get more information from you.

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