Question about Arris SURFboard SBG900 (49402201900) Modem

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Cannot get SBG900 MODEM TO CONNECT TO INTERNET

MY ACCOUNT IS SET UP WITH COMCAST, THEY HAVE A CONNECTION TO MY MODEM, AND MY MODEM IS SET UP ON THE COMPUTER, HOWEVER IT WILL NOT CONNECT TO THE INTERNET. ALSO I CANNOT GET TO THE WEBSERVER SET UP PAGE AS DIRECTED. I GET AN ERROR THAT STATES 192.168.100.1 IS NOT SET UP TO ESTABLISH A CONNECTION PORT WORLD WIDE WEB SEVICE ON THIS COMPUTER. I ALSO GET THAT WITH ANY OTHER WEBSITE I TRY. HELP

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  • Anonymous Jan 21, 2009

    I recently moved, and comcast came to set up internet today. I was told by my wife that they could not be set up. Comcast told us our line was working, but the modem was not working. They told me to go out and get a new modem, so that is what we did. I woudl like to get the old one up and running before connecting the new one.

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I can not connect to DSL using Cable One for provider and having a few problems with the wireless connection.I am using HP Pavilion.

Posted on Dec 30, 2008

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Bought on eBay, trying to setup with comcast. See wireless signal but can't connect to the internet. I got to the configuration page and changed the SSID and setup WEP but the internet is not working.


have you tried connecting an ethernet cable directly to the modem to see if the internet is working that way? Have you considered contacting comcast as they can make sure its on your end or their end. Use this faq to help you. If you need further assistance please let me know.
http://www.comcast.com/Customers/FAQ/FaqCategory.ashx?CatId=578
Thank you,
Lee

Jan 14, 2010 | Arris SURFboard SBG900 (49402201900) Modem

1 Answer

SBG900 vs. Playstation 3


You need to create a gaming gateway in the router and assign that gaming IPAddress in the playstation manually in the network setup. All the info you need is in the Connection and Status List. This should be checked while logged onto the internet.

Dec 01, 2009 | Arris SURFboard SBG900 (49402201900) Modem

1 Answer

Motorola SBG900 Connected but not sending and recieving.


its your modem dude.... try to connect it to your main connection..

Jun 16, 2009 | Arris SURFboard SBG900 (49402201900) Modem

1 Answer

Online problem with motorola SBG900


hardwire the modem with the acer computer and shut both the modem and the computer down..then turn on the modem ..wait for a minute and then turn on the computer..just check whether the status still says local or not.....remember this is the first step..if it doesnt work,,keep me infmd,,i will be back with u

Mar 16, 2009 | Arris SURFboard SBG900 (49402201900) Modem

1 Answer

Wireless router stops internet connection to modem during install


are you sure your hooking the comcast modem in the right place?

Feb 08, 2009 | Arris SURFboard SB5120 Modem

2 Answers

Home Networking


Is the laptop an xp machine? If so:

In order to access shared files on a Windows XP computer (or any computer running Samba) from a Mac, the Mac will need to "connect" to the Windows XP computer and "mount" the shared files.

Instructions:

Start at the "Go" drop down menu at the top of your screen, then "Connect to server".
If the computer you wish to connect to is listed, just select it from the list.
If the computer is not listed, type into the "Server Address" field 'smb://' followed by the computer name or IP address of the computer to which you want to connect.
Click the "Connect" button in the bottom right corner of the window. See more at the link below:

http://www.mac-connect.com/win_from_mac.php

Jul 08, 2008 | Arris SURFboard SBG900 (49402201900) Modem

1 Answer

Software


Yes you can use USb modem, you need to uninstall modem software, disconnect modem and reinstall software configuring it as usb. Start installation with modem disconnected and follow User Guide SBG900


Note: usb modem is much slower than ethernet modem (even if you use same machine) . Instead of using modem as usb I suggest using an external Usb Network adapter.

Regards

Apr 21, 2008 | Arris SURFboard SBG900 (49402201900) Modem

1 Answer

Motorola modem SBG900


you must define DNS and Gateway!!! Go on My Network Places, right click, again right click on your network, select properties, TCP/IP and in there enter needed IP addresses!!!

Jan 25, 2008 | Arris SURFboard SBG900 (49402201900) Modem

1 Answer

Can not connect web cam and view outside of home network


Hi,
Try to see your modem config and send the data.
regards

Jan 06, 2008 | Arris SURFboard SBG900 (49402201900) Modem

1 Answer

Won't connect


Sounds like your modem isn't provisioned with teh cable company... Since the old one still works... IF you purchased this modem and your cable co. allows you to own your own, then you should call them and give them the serial numbers to get it turned on...if they provided this modem they havent updated their system so still call them.  Hope this helps.
                                                                  John.

Oct 20, 2007 | Arris SURFboard SBG900 (49402201900) Modem

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