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Tray Missing: Insert Tray
Tray 1 and/or Tray 2 is missing. Insert the specified tray(s) into the printer.
TR Belt Life: Replace TransferBelt
The transferbelt is exhausted. Install a new transferbelt.
TR Kit Life: Replace PQ Kit
The transfer roller and transferbelt cleaning roller are exhausted. Install a new transfer roller and a new transferbelt cleaning roller.
TX Comm Error
An outgoing fax transmission error has occurred. Resend the fax.
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A 917 transfer roll error code on all models at service level may display if an incorrect level HVPS is installed in a printer that has the erase lamp assembly installed. Check to make sure the correct level HVPS is installed.
"install transfer belt" message" appeared right after black toner was relpaced with a non samsung toner(new chip too)--installation of new transfer belt did not solve problem--- i went back and reinstalled the original samsung chip into the toner cartridge---the "install transfer belt" message is gone and the printer works but has a "low toner" message----i guess i learned my lesson the hard way---anyone in the market for a new transfer belt???........wj
This printer is same as Samsung CLP-500. So the problem is the same: Contaminated transfer belt sensor.
Do as follow:
Lift transfer belt assy from printer(Drop down back door 90 degree, press white button, lift top cover and release 2 locking levers, grab handle, pull the belt unit out), turn upside down & rotate plastic roller until small clear "window" appears along one edge of belt. Clean both sides of clear window with cotton bud. on same side as window, remove 2 screws securing flimsy plastic cover to gain acess to sensor, (follow red/black wires)remove a screw and pull out "U" shaped sensor(light transmiter and receiver), cotton bud and blow away dust on slits on inner surfaces of sensor. Reassamble and everything should be ok.If not, senser may be too contaminated, clean slits vigorousley with cotton bud, or maybe you just need a new sensor.
The theory is that printer detect transfer belt by transmit light through the clear "window". If either window not clear or sensor is contaminated, light will not reach the receriver part of the sensor, printer will report such errors.
I saw this posted somewhere on the internet and it worked for me.
Take out the transfer unit and look at the bottom. One side has visible wires. Open the side panel on that side. Follow the 3 wires to a C shaped sensor held in with a screw. Remove the sensor and blow canned air in the slots on the inside of the C. Put it all back together and hope for the best.