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The receiver of the fax get a black blotted/striped page. I did try to switch if off and I uninstall and re-install again but it still send the fax incorrectly. I even tried to send it via the computer but no success.
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Gently clean the contacts in the carriage, and on the cartridges with a paper towel or coffee filter moistened with water.
For the poor print quality or missing print:
Perform the Blot Test
Remove cartridge from machine, fold a paper towel back over a couple of times so it is about 4 layers thick, shake cartridge up and down hard, shake it over a sink unless you want to clean ink off the floor.
Now blot the nozzles of the cartridge on the paper towel, for a black cartridge you should see two black stripes, for a color cartridge you should see three colored stripes, if you don't have all stripes the cartridge is clogged or bad.
Have you checked the expiration date on the cartridges you are using?
Are you installing new HP cartridges, or refills? You may be able to recover a clogged cartridge by swishing the tip in a saucer with a very small amount of warm water, then gently wiping it on a wet paper towel, be gentle the nozzles are delicate. And do not trust the ink gauge on the PC, cartridges can dry up from the machine just sitting, the cartridges are vented, venting is necessary to let air in so that a vacuum won't develop in the cartridge.
You can Send a one page black and white text fax to 1-888-hpfaxme
(1-888-473-2963).
Once your fax is received by the HP Test Fax Service, we will generate a
return fax to you within five minutes confirming that we received your
fax. This verifies that you can both send and receive a fax with your
fax machine.
Send a one page black and white text fax to 1-888-hpfaxme (1-888-473-2963).
When
your fax is received by the HP Test Fax Service, It will generate a
return fax to you within five minutes confirming that we received your
fax. This verifies that you can both send and receive a fax with your
fax machine.
Thank you for contacting FixYa Team
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Just a plain telephone cord, plug it in. Go into setup and setup your fax name and number that will appear on the fax your sending. Set the number of rings before answering. Place a test fax call to some fax machine.
Send a one page black and white text fax to 1-888-hpfaxme (1-888-473-2963).
When your fax is received by the HP Test Fax Service, we will generate a return fax to you within five minutes confirming that we received your fax. This verifies that you can both send and receive a fax with your fax machine.
If you do not receive a return fax within 5-7 minutes, there may be a problem with the setup of your fax machine. Consult the user manual that came with the product for proper setup and configuration.
your unit has a fax installed in the unit. Look at page 29 in your manual it will show how to send and receive a fax. send a fax page 29 receive a fax page 32 print reports page 33
feature purpose 1 Phone Hook: the green LED in the shape of a phone indicates that the fax line is in use when lit. 2 One-Touch Speed-Dial Buttons: use to access the first 6 speed-dial entries. 3 Auto Answer: when the green light is on, fax transmissions will automatically be accepted. 4 Speed Dial: use to access speed-dial numbers that have been set up from the front panel or with the HP Director software. 5 Redial/Pause: redials the most recently dialed number when in the ready state. Inserts a pause (hyphen) when in the dialing state. 6 Keypad: use to dial fax numbers, and enter numbers such as the quantity of copies or percentages when reducing or enlarging. You can also enter text using the keypad for fax header, use speed dial entries, and specify menu items. 7 Fax Resolution: use to set the fax resolution to Fine, Standard, 300 dpi, or Photo. It will remain at the most recent setting until changed. 8 Start Fax - Black: starts a black and white fax. 9 Start Fax - Color: starts a color fax
take the cartridge out and dab it on a paper towel - there should be a dark black solid rectangle of ink - if not the printhead is dry or blocked - if it is dry soak the printhead( the place the ink comes out) in a dish of warm water for 2 or three minutes and try blotting again - if that doesnt solve your problem take the cartridge back to the retailer or refill store you got it from
If you are using upper tray to send the fax than kindly open the fax gently and clean the lens with some cotton and spirit and than try to send the fax you will get the best result. to open the fax unit gently refer the user manual or this open by lifting it up side and you can see the lens inside it so clean the same ok.
Disconnect all equipments using the phone line Connect the FAX directly to the wall jack
Send a one page black and white text fax to
1-888-hpfaxme
(1-888-473-2963).
When your fax is received by the HP Test Fax Service, we will generate
a return fax to you within five minutes confirming that we received
your fax. This verifies that you can both send and receive a fax with
your fax machine.
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