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Missing Close Captioning (Unable to Activate)

With a 65% hearing loss thanks to my military service I'm most definitely hard of hearing and would appreciate Closed Captioning, which so far I'm unable to activate. My cable provider is Knology and they've also been unsuccessful in turning it on as well. I'd really appreciate your help, for the volume I'm able to enjoy a show is painfully loud to my family. Thank you, Klarinetos/Lou

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Re: Missing Close Captioning (Unable to Activate)

Get you cable company to give you the code to undo their control of your tv with their remote then try the cc button on the Protron remote and check the miscellaneous section 3 of your controls and make sure the closed caption option is not on

Posted on Aug 31, 2007

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There will be a button on the remote control; marked "CC". Press it once, will activate Close Captioning, and an other press to it, will deactivate. This button is a toggle type.
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Okay, have Hitachi 1080 HD. Called several times to Customer Service but they couldnt help. Cannot get the words in English to appear on screen for hard of hearing.

Look in the tv menu for SET UP or AUDIO options.

Look for CAPTION VISION and set to CC1.

Now exit the menu screen.

Now use the INFO or DISPLAY button on the remote to activate the closed captioning.

It should say something like CC1 ON once you get it right.

That should be about it.
Note that not every single channel has closed captioning for every single show and that the words usually take a few seconds to show up on the screen when you change to a new channel.

Good luck, hope this helps. Keep us updated on your progress.

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Close captioning

Hi ckay31,

If your remote is not allowing you to navigate through the menus, you may need to replace the batteries.

If this does not work, in the meantime you should be able to navigate the menus using the menu button on the TV. The Closed Captioning option should display under Channel Settings.

If you are still unable to get your remote to function properly, I recommend you contact Westinghouse Customer Service at (866) 287-5555. You may also view your product's manual at

Thank you,
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1 Answer

Close captioning

I can step you thru the process if you would like. Basicly just get into the on screen menu and go to captioning. Usually near on in the audio settings of the television and select CC1 and it should work fine after that. Good luck.... Jay

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