Question about Dell 922 All-In-One InkJet Printer

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Error message: color cartridge missing on a Dell 922

I am getting an error message as "Color cartridge missing". The cartridge is not missing, I have taken it out and reloaded it several times. What should I do?

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  • 35 Answers

Try another cartridge. if that works then you have a bad ink cart, if not, the sensor is bad, replace the printer.

Posted on Dec 30, 2008

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I am getting the following error message: Black/photo cartridge missing


Unplug the printer from the wall. Now remove the power brick from the back of the printer for 60 seconds. Plug everything back in. This will reset any error messages the printer has.

Power on the printer. Open the printer and take out the Dell Series 5 Black cartridge. make sure all the tape is off the cartridge and put the cartridge back in. Now do the same for the Dell Series 5 color cartridge.

Close the printer. It should print an alignment page. Any error messages?

Black cartridge = black side(left side) color cartridge = color side(right side)

Photo cartridge = black side(left side) color cartridge = color side(right side)

Dell Series 5 ink cartridges have a sensor in them that cannot be reset. Article on refilling Dell ink cartridges.

Dell Series 5 ink cartridges can be purchased at Staples, Walmart or Dell's Website.

If these ink cartridges are new, then take them to the place of purchase for a refund or replacements. If they're old, then try purchasing a new Dell Series 5 ink cartridge.


Rick

Mar 06, 2011 | Dell 924 All-in-One InkJet Printer

1 Answer

Cartridge Error 50C consult user guide. I


Error messages; Error: "Cartridge Error 50C"; Cartridge error; Black cartridge missing; Color cartridge missing Solution Cartridge Error 50C
Your print cartridge has shorted.

  1. Power off your All-in-One and unplug it.
  2. Plug in your All-in-One again and turn it on.
  3. Uninstall and then reinstall your cartridges.
  4. If this does not resolve the issue, try the troubleshooting steps for the other cartridge errors below.

Error: Black Cartridge Missing
The black cartridge is not installed. (Install cartridge PN 82)
Error: Color Cartridge Missing
The color cartridge is not installed (Install cartridge PN 83)
Cartridge Error
Complete the following instructions:

  1. Power off your All-in-One.
  2. Use both hands to lift up the scanner unit until the scanner support holds it open.
  3. Turn the All-in-One on. The print cartridge carrier moves and stops at the loading position, unless the All-in-One is busy.
  4. Remove the color print cartridge.
  5. Lower the scanner unit until it is completely closed.
  6. If the error message reappears, replace the black print cartridge with a new print cartridge.
    If it does not repeat steps 1-3 and then go to step 7.
  7. Reinstall the color cartridge and remove the black print cartridge.
  8. Lower the scanner unit until it is completely closed.
  9. If the error message occurs again, replace the color cartridge.
  10. If an error message reappears, repeat steps 1-3 and reinstall both print cartridges.
  11. Lower the scanner unit until it is completely closed.
  12. If you receive the error message again, replace both cartridges.

Nov 10, 2009 | Lexmark X6170 All-In-One InkJet Printer

1 Answer

Dell AIO 922 printer not seeing the color cardridge


Hi there,
" Unplug the printer cable from the computer.
" Unistall the printer drivers from Device manager and also unistall the all the printer appications
" restart the computer
" Click here and slecet the operating system and download the drive
"
" after installing drivers and software it will ask you to connect the printer.
" then you can connect the printer and and try to Print the test page.


Jun 17, 2009 | Dell 922 All-In-One InkJet Printer

1 Answer

Printer Always Indicates Ink is Low or Cartridge is Incorrect


To get rid of the low ink warnings google the specific error message with 'ink refill' and look for 'engineers reset' or similar ..

NB. Dell printers (re-badged Lexmarks) are notorious for ink usage and high costs .. so my best recommendation would be to throw it away and purchase something else ..

Nov 30, 2008 | Dell 922 All-In-One InkJet Printer

3 Answers

Refilled my Dell Ink Cartridge


It's never going to recognize a product that is not original even if it's refilled in the Dell cartridge. That's happened to me--you get used to it. Dell just wants you to get it from THEM and not from any where else. I have a 922 All-in-One....It's been good for the past 3 years.

Aug 09, 2008 | Dell 922 All-In-One InkJet Printer

1 Answer

New cartridge


Clean the copper contacts of the cart and reset back in the printer and if your getting the same error message please replace the cart with another cart .......

May 13, 2008 | Dell 922 All-In-One InkJet Printer

1 Answer

Replaced Color Cartridge, now printer will not print in color.


You need to check if the color cartridge that you received is not dried up from the time you received it. You can try and perform a nozzle clean test from the Dell All In One Center (click on Maintenance and you have several tests to fix various issues regarding ink).
If ink was bought from Dell contact them, as they sort out most of the issues.

Mar 16, 2008 | Dell 922 All-In-One InkJet Printer

1 Answer

DELL AIO 922- All in one- Printer won't print


Remove the right ink cartridge (color). You will get an error saying the cartridge is empty, but ignore that. Hit cancel on your printer. Print your job...when your print screen comes up, under preferences check the box for print colors in black and white. Your printer should print just fine without the color cartridge. Ignore the flashing red light.

Sep 06, 2007 | Dell 922 All-In-One InkJet Printer

5 Answers

Dell 962


Just found this partial fix: "Try removing the color cartridge and try printing with the color cartridge out. If it gives you a message that the cartridge is missing, it will still allow you to print by clicking "continue". And from there, it will allow you to print black. I think it really is a problem with your color cartridge." From searching the net, this seems to be a major problem with no solution from Dell!

Feb 14, 2007 | Dell 962 Photo All-In-One InkJet Printer

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