Question about Canon Pixma MP500 All-In-One InkJet Printer

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Printing b&w documents when colour ink has run out

One of the colour inks in my printer has run out but I need to print a document. As its a text document in word I didn't think it would be a problem. But the printer won't let me print and insists I place a new catridge in the empty colour one. This is so frustrating. I also can't scan any items as I am told I need ink to do this. AAAGH. Please can anyone help me?

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The print will run with a full set of cartridges only- you must make the replacement.

Posted on Jun 08, 2007

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3 Answers

Even though my black cartridge is full, my black and white documents are so light they are unreadable. My color cartridges are close to being empty. Can this be the cause?


printers use all cartridges to get the correct colour even black
best get a new colour cartridge then realign the printer with a test pattern

Apr 05, 2015 | Office Equipment & Supplies

1 Answer

Trying to print documents, white background with black typed words. Problem I have is the printed documents have solid dark blue and solid black ink and the words don't show.


Are the ink cartridges installed in the correct colour order?
Have you printed a test page through the printer's own control panel? What was the result?
Open a new document, using the default settings. Key in some test text. Try printing. What is printed?

Jan 06, 2015 | HP Office Equipment & Supplies

1 Answer

What should the settings be to print all colours on a document as the black text is not printing, only the coloured text.


Are you low on ink? If so this could be the problem. Your cartridge may have dried out if left without regular use.

May 28, 2010 | HP OfficeJet 4255 All-In-One InkJet...

1 Answer

Can't print in black because no yellow


Yes replace the Yellow cartridge. This is because the printer will construct the black colour as a mix of all the colour inks installed in the printer.

However, on the printer preferences you can see when you print a document from an application by using the FILE tab and then selecting the PRINT option then go to PRINTER PREFERENCES there is an option to select printing in Greyscale or Black & White only.

Also if you are printing text from an app such as Word make sure that the text is actually 100% black as if it is not then the printer will automatically ignore the black ink cart and try to mix it from the colour ink carts just as it would when printing an image.

Sep 12, 2009 | HP Photosmart C5180 All-In-One InkJet...

1 Answer

I have a canon ip6700d and only want to use black ink - i only use it for printing documents. How do a set it for this? kind regards Steve


hi steve,
no setting for this. Usage of ink automatically defined by printer base on what you print. If you print black text printer will use black ink only. But colour ink may get low slowly since the printer perform cleaning each time you turn it on.

Dec 07, 2008 | Canon Office Equipment & Supplies

1 Answer

Black ink


The PGBK cartridge is a pigment black ink, while the others use a dye for coloration. The pigment black is used when printing text and other documents. The dye ink is used when printing photos and other colored documents. The dye black is used in conjunction with the color (dye) inks to provide tinting and color gradation, and therefore is not used nearly as much as the pigment black unless you use your printer only for printing photos.

If you're printing text and documents, you will need to buy another pigment black (PGBK) cartridge.

Oct 13, 2008 | Canon MP610 Photo All-In-One Printer

1 Answer

I cannot print but i have only the black cartridge but i dont have the yellow cyan ang midget


Most modern printers use some colour when printing Black and therefore will not print if ANY ink cartridge is showing as empty.

Unless your printer has a setting for using Black ink only (this is not the same as printing a black and white document), then you will need to purchase and install the colour cartridges before printing can take place. The good thing about this is that very little colour ink is used when printing black and white documents - so they should last a long time.

Good luck.

May 09, 2008 | Brother Multi-Function Center MFC-240C...

1 Answer

Why is there 2 black ink cartridges in my Canon MP600 printer


On some printers, probably including yours, the black ink will be taken from the reserves in your colour cartridge unless you specifically tell it to do a black and white print on each document, regardless of whether it's printing black exclusively. I wouldn't worry, the black ink in it's own cartridge can also be used for colour photos etc with no detrimental effects.

Mar 29, 2008 | Canon PIXMA MP600 all-In-One InkJet...

1 Answer

RE:Cannot print in documents


It's one of two problems, either the nozzles in the cartridge are clogged or your printing preferences are set to "print in grayscale." To clear the nozzles try running the printer through a "deep cleaning" cycle from the printer's maintenance screen (available from the printer's properties). To check the printing preferences go to the printer's properties, as well, from Start > Control Panel > Printers & Faxes > right-click on the printer and choose Printing Preferences. Make sure to uncheck "Print In Grayscale."

Nov 11, 2007 | Compaq Inkjet IJ650 Printer

1 Answer

Trying to print black only document


the problem with this printer is that all the inks have to be at a usable ink level, if any one of them are below the acceptable amount it will not print in any colour at all not even black.

Jun 25, 2007 | Epson Stylus C82 InkJet Printer

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