Question about OTC LaserMatrix 2400 Printer

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Will not scan to my pc

My Lexmart 2400 will not scan to my pc-- all cables are connected right

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Recoonect the scanner and see whether your PC detects the scanner or not there might be a faulty USB cable, try reinstalling the software.(If you are using windows XP, go to control pannel>Camera & scanner and check whether your 2400 is there in the list or not)Cancel if there is any pending jobs. Restsrt the PC and try again. It should work otherwise the scanner might need a servicing.

Posted on May 01, 2007


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Posted on Jan 02, 2017


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This came right off of the lexmart site

Attention Windows Vista Users: Attention Windows Vista Users
If you have installed your printer on your PC using an original Lexmark Driver CD that came with your product and you are experiencing problems when printing, you may have installed the Windows XP driver.

Follow these steps to resolve:
· Disconnect your USB cable from your printer.
· Uninstall all Lexmark printer drivers on your PC.
· Download the correct Vista driver for your model.
· Install the driver on your PC.

Important - Do not reconnect the USB cable until the install software prompts the question of how the printer is connected.

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