Question about OTC LaserMatrix 2400 Printer

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Will not scan to my pc

My Lexmart 2400 will not scan to my pc-- all cables are connected right

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  • 106 Answers

Recoonect the scanner and see whether your PC detects the scanner or not there might be a faulty USB cable, try reinstalling the software.(If you are using windows XP, go to control pannel>Camera & scanner and check whether your 2400 is there in the list or not)Cancel if there is any pending jobs. Restsrt the PC and try again. It should work otherwise the scanner might need a servicing.

Posted on May 01, 2007

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Posted on Jan 02, 2017

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It should work with the cable as it is not "too" long.

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Cannot connect my printer to my computer


This came right off of the lexmart site

Attention Windows Vista Users: Attention Windows Vista Users
If you have installed your printer on your PC using an original Lexmark Driver CD that came with your product and you are experiencing problems when printing, you may have installed the Windows XP driver.

Follow these steps to resolve:
· Disconnect your USB cable from your printer.
· Uninstall all Lexmark printer drivers on your PC.
· Download the correct Vista driver for your model.
· Install the driver on your PC.

Important - Do not reconnect the USB cable until the install software prompts the question of how the printer is connected.

I’m happy to assist further over the phone at https://www.6ya.com/expert/lou_afa492c634393790

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if it is a 25 pin parallel cable there should be only one place to plug it, if it is USB you can put it in ANY USB socket

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hi is the pc your on xp or vista ?
some printers are not compatible on vista if this is what your using there is however a fix for this go on the net and down load a program called driver genius 2007 pro this will find any driver problems on your pc sys and down load the drivers to fix any problems on you pc complet .
hope this helps ok thanks

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When well Lexmart have the proper driver for me to install? Its been almost two months since I first contacted them by phone,I'm asking for someone to call me in the afternoon to explain when I can have my printer working, I need it bad! Phone#501-812-0691 Thank You Keeling

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