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Charmglow Ventless Wall heater stinks - Literally!

I bought this heater a year ago and had it installed by a professional. It smelled awful when we fired it up, but he said it would burn off. After a few days, it still smelled, so I quit trying. Here it is another winter, and I'm angry at the money I've laid out for the purchase, installation, and trouble calls. No one seems to have any ideas, and you can't find any info on the Desa website (from the side of the box). It doesn't even list the owner's manual, which I've lost, of course. It doesn't sound as though it would help very much even if I had it!

The model # is CGL300TB, and the serial # is CGO5018885

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Some suggestions that may help: a sulfer type smell is the additive in the natural gas, kind of like eggs. if this is your smell, you have a gas leak. if any other propellents like hair spray, furniture polish, air fresheners are nearby, the vapors are burned by the stove and you can smell those, as well as a fine white powder building up on the stove. if a paint smell, then check to see if the back wall of the stove paint is burning away. if so, you can speed the process with a small hand held torch used for plumbing. when the paint is gone, the smell is gone. good luck.

Posted on Feb 12, 2010

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