Question about HP Pavilion M9040N Elite Desktop PC

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HP Pavilion m9060n (Vista Premium) networking issue

I've disabled my firewall and still can't send or receive files from my XP Pro laptop. I can see the files (and all rights are open on the XP machine) but if I try to download or upload FROM THE HP the machine locks up. Explorer locks up so tight that when I "down" it from Task Manager and it comes back, "COMPUTER" is still locked. The only solution is a reboot...and the machine in that mode won't shut down nicely either, requiring holding the on/off switch (it said "logging off" when I went out to dinner and was still "logging off" when I got back).

By the way...if I do the transfer the other way (in either direction), it works fine. Also, when uploading very large files over the Internet (think a 250M file sending to YouTube) it gets stuck; the same file from the XP machine on the SAME router uploads fine in 3 hours. My gut tells me that these two problems are interrelated.

I don't think it matters but the HP is connected wirelessly (all Internet nd local network protocols appear to work except heavy-duty file transfer) and the XP machine (a Qosmio laptop) is wired to the router. The reason I don't think it matters: a file pulled from or pushed to the HP using the Qosmio works just fine!

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  • ljaygould Jan 08, 2009

    All Norton software was uninstalled when I purchased the machine. I use CA firewall (but as noted I disabled it and the problem persists). Help!!! C'mon guys, I paid for better than this!!!!

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Hi
I had a similar issue whereby within the first five minutes of turning on the DMA that it would lock up (regardless of activity) and the only way to fix it was to reset it.  Not sure if you are seeing this based on your description, but I worked with Linksys support for months and found out that it was my cable provider (Armstrong Cable).  They are sending some very odd traffic that the DMA absolutely does not like and no one could figure out what it was. 
In the end, the only workaround is to create a rule on your router for access restrictions and restrict the IPs of your DMAs from being able to see the outside world.  The DMA can still connect to your PC and work fine, they just can't get product updates, etc.  So, to get updates, when you boot your DMA up, wait about an hour, and then you can turn off the restriction on your router and the DMA can then get updates successfully.  Also, any time you power down your DMA you must enable the restriction if it has been disabled.
Not sure if this will help you any, but your issue sounded "close" to mine.



Posted on Dec 30, 2008

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Hi Ijaygould,

How about if you wired all to the router.
If no problem then perhaps you should check your wireless router configuration. cable is still faster than radiowave :)
And also test in reverse position, if Qosmio/XP in wireless and HP/Vista in wire, what happen ?
Btw, do you ever have a working situation before or your HP/Vista is like this since the beginning (with your mentioned scenario ofcourse) ?
Hope it helps :)

Rgds,
Jeff

Posted on Dec 30, 2008

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If you still have the norton trial installed then get rid of that as the norton firewall is a pain.

Posted on Dec 30, 2008

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