Question about Sony STR-DE575 Receiver

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Unable to hear dvd audio when dvd playing on Sony STR-DE575

Dear Fixya, thanks for your help. I have had a Sony STR DE575 where the cd, radio and dvd functions were working and the sound was broadcast without a problem. Recently, I do not know what I may have selected on the unit or the remote however when I play a dvd there is no sound thru the speakers. I checked and the MUTE button is not pressed. I made no other changes to any cable connections but am not sure how to get the dvd audio functioning. Thanks for any suggestions

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Re: Unable to hear dvd audio when dvd playing on Sony...

Hi The first thing to do is disconnect the red and white audio cables from the back of the receiver, and plug them directly into the tv. If you then have sound from the DVD, then you have eliminated the possability of no audio coming out of the DVD player. If the DVD player checks out fine, then I would try plugging the jacks into another aux input on the receiver, and select that and see what happens. Also, if there is a "tape monitor" button on your Sony, make sure it is turned off. I'll assume the receiver has sound from other functions, so it would be rare for one of the inputs to just stop working, (but certainly not impossible), I'm not familiar with that model, and normally I would say it could just be a dirty selector switch, but since you mentioned having a remote, then switching between inputs is done by the microprocessor, not a physical switch, so if you cannnot get sound through using another input, then it could be expensive to repair. Hope this helps, and good luck!

Posted on Apr 30, 2007

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