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Samsung 6210 paper jam

I have a samsung clx-6210fx which keeps coming up "reverse jam 1" i have checked paper tray, back cover and inside cover and no paper is jammed. each time i look, the printer prints out two pages, then comes up with the same message constantly. can anyone please help?!!

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Open access(load area) check feed roller take a q tip and use rubbing alcohol and clean photo eye that detects paper be sure all jammed paper is removed

most jams are at the exit and there may be some paper obstructing that area

insert card stock through the paper path

insert ine

Posted on Dec 30, 2008

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