Question about HP Compaq Presario SR1920NX PC Desktop

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Compaq Presario SR1920NX will not enter boot process

First clue that something was wrong was when I discovered music looping with no program running. Tried to find source but found nothing. When I re-booted, I got the Compaq screen with options to enter boot menu, setup, and system recovery. None worked. I attempted to boot from OS disc. Computer would not recognize drive. I attempted to boot from floppy drive and, again, computer would not recognize drive. I have had to do this before but was able to boot from both CD drive and floppy. Not this time. Any ideas?

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  • SoleAngelus May 11, 2010

    Is the Hdd detected in bios?



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From your description, the BIOS is not recognizing any drives or does not hand off from BIOS to a bootable drive.

Start off by simplifying the system down to keyboard monitor and power cable. Remove *everything* else.

If no boot, unplug power cable, monitor and keyboard. Hold power button in with no power for 15 seconds. This may clear a corrupt BIOS. Reconnect and see if it boots.

If no boot, unplug power again and on the power supply somewhere near where you plug in the power cord look for a small recessed voltage selector. Flip it to 250 then flip back to 115 (these are approximate numbers and may be slightly different on your system). Your system may not even have a voltage selector switch.

If still not booting or no drives are being recognized, we can open the case if you feel comfortable with that.

I have talked a grandmother through replacing a mother board over the phone so we can do this if you want to give it a shot.

Honest1abe

Posted on Dec 31, 2008

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