Question about HP Scanjet G4010 Flatbed Scanner

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PDF file problem

A few days ago (December 27th) I purchased a HP Scanjet G4010 at a Staples outlet in Burlington, Ontario.  Simple enough to install but not as simple to operate.  I followed the instructions to the letter of the text, but, sad to say, I've had some challenges, first of all with the understanding my way around the text.    
My computer:  Mac G5, v. 10.4.11.  New as of three months ago.
My biggest problem seems to be with the Scan to PDF in that it will proceed to copy as instructed (including multiple pages in one package) but they either don't appear on my desktop or any other possible location that I can find.  In other words:  scan copy, add more pages to the initial copy, but not to my desktop. 
Any solutions?  Is there a more elaborate manual available?  Perhaps I'm just missing something in my set up and send procedure.
I would certainly appreciate any help I could get.
I currently have an HP colour printer attached to my system as well.  Could this prove to be in conflict with my scanner?
The catch phrase here is simple:  "Help!"
Thanks.  DE

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  • HP Master
  • 13,433 Answers

If you have installed the mac software for the printer and scanner give this software a try

http://www.qoppa.com/psindex.html

it should let you scan into a pdf file.


Posted on Dec 30, 2008

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Posted on Jan 02, 2017

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