Question about SanDisk Sansa Clip MP3 Player

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My sansa clip will play the radio but it wont play my music but the volume and all the buttons work and i bought it two days ago so it cant be broken

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  • Anonymous Dec 30, 2008

    Can't use menu to get out of fm radio and back to music. Have had the 1G clip for a year and it worked fine. but now stuck in radio. Turning it off does not help. Holding the menu button forever does not help.

  • Anonymous Apr 29, 2009

    It's won;t play any of the music i put on it.

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  • 8,596 Answers

Reset the player first to see if it will help.

These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Posted on Jan 01, 2009

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1 Answer

Cant play music


hold the record button, and power botton together to enter the device in reovery mode and then connect to computer. 16mb format file wil be shown therein. type sansa.fmt and disconnect from pc. it will get formatted itself and then try reloading music files. and dont forget to slide the lock button before the procedure stated here. it should work. beware of formattng if u dont want to lose ur data inside it. try to scan for virus and if not solved then format.

Dec 12, 2013 | SanDisk Sansa Clip Zip MP3 Player

1 Answer

Sound works for radio not for music volume is up music is playing no sound from any headphones


Did you try plugging in a different set of headphones? If other headphones work, maybe you need new headphones.

Try playing music from your Sansa through the computer, while it is tethered. If you can do this, it may mean that the audio amplifier part of the Sansa is broken-- Usually this means, 'get another Sansa.'

Also, try gently wiggling the headphone plug to the left and right, while it is plugged in. If you get music on and off, its possible that the headphone connector on your Sansa has a broken connection. This is a VERY difficult problem to fix (without breaking or melting something else inside the case) and also usually means it is time to get another MP3 player.

Nov 07, 2011 | SanDisk Sansa Clip MP3 Player

1 Answer

My sansa clip won't play the songs I loaded on!


I've had this happen a couple of times in the last 6 months. You can get it to play again by chosing the format option from the settings menu. Of course, then you've lost everything you had loaded on to it. Download your music/audio books again and they will play.

Jul 15, 2009 | SanDisk Sansa Clip MP3 Player

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I can't turn down volume on my Sansa mp3


Try rubbing alcohol on the area. might just need to be cleaned

Jun 04, 2009 | SanDisk Sansa Clip MP3 Player

1 Answer

Bought Sansa 2GB mp3 player and can't work radio


Dude I have one in front of me so listen and follow along first turn the unit on, second push the menu button, this is the very small buttonright to the right of the SANSA namewhen you push that button the first thing you will see is the words MUSIC while thats on the screen hit the play button that looks like this >|| and you will scroll through all the settings you will see the fm radio selection when you get to it hit the middle button and the radio will come on.

Mar 21, 2009 | SanDisk Sansa Clip MP3 Player

1 Answer

Sansa clip 4 gb wont turn on


You probably already did this, but here is the proper method to change the backlight timer:
1. Press Menu button to return to the Main Menu.
2. Move to Settings and select it.
3. Select Display.
4. Select Backlight.
5. Press |<< or >>| button to select desired backlight timer.

-Tha mp3 Doctor

Feb 26, 2009 | SanDisk Sansa Clip MP3 Player

1 Answer

Volume button seems to be stuck


The volume bar of my mp3 seems to go down, I dont know what to do??????!!!!!!>>>>

Jul 16, 2008 | SanDisk Sansa Clip MP3 Player

1 Answer

Sandisk Sansa e260 gone retarded 4.0GB


Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/Retail/DriverDownloads.aspx
-Tha Mp3 Doctor

Apr 28, 2008 | SanDisk Sansa e260 MP3 Player

3 Answers

Sansa clip mp3 1GB problems


the best way to solve the problem is to return it to the store! let the sudisk solve the problem and only after that to sale them

Mar 18, 2008 | SanDisk Sansa Clip MP3 Player

1 Answer

My Mp3 wont play certain songs


Sounds like you have two problems here. First my guess is your files bought from walmart are corrupted some how. just delete the ones that are giving you fits and call it a day. Second you mentioned it wont even sync music,,,, Are you saying none of your music or just the walmart ones ?

Nov 17, 2007 | SanDisk Sansa e260 MP3 Player

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