Question about Gateway GT4010 (RBGT4010) PC Desktop

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Gateway GT4010 bootup disk

I get a blue screen when starting up gateway loaded with windows xp media center edition. I cannot even start it up in safemode it crashes and freezes. I want to try to save data from the hard drive. I do not want to use the recovery cd since it will wipe all data out. Is there anyway I can make a bootup disk from the revovery disk or does anyone know where I can obtain one.

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  • annafh Jan 01, 2009

    Thanks, I did what you said but I am having problems with the knoppix cd. it will start up then give me an error. it says kernel panic - not syncing: vfs : unable to mount root fs on unknown - block (1,3). I tried burning a another cd. I get the same error. I would originally take the hard drive out and put it in another computer as a slave but the compuer is still under warranty, warranty does not cover virus. Do you you have any other suggestions, thanx

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If you have good internet access, you can download a live Linux distribution such as Knoppix, and burn the it to CD. Don't let the word "Linux" scare you out of this, Knoppix is very user-friendly. And there is loads of resources available online. Anyway, burn the CD, and boot the computer from it. It will take a little time to boot, as it is a live version running only in RAM. It has very powerful applications though, and you can access your hard drive from it so long as the drive is not corrupted beyond readability. If you can access the hard drive, you can view your files, and copy the files to a USB drive. Once you have your data, you can then shut down and restore windows if the drive will cooperate, or install to a new drive if necessary.

!!! Knoppix will not write to or erase any data from your hard drive without you give it permission to do so !!! It is about your safest option in that respect.

Just google Knoppix to find download sites. Most sites have instructions for downloading and burning your copy. And it's all FREE!!!


If you find my suggestions to be helpful, please share with us some details so that others may benefit from knowing the whole story. Thank you!

Posted on Dec 30, 2008

  • Bruce Volkers
    Bruce Volkers Dec 30, 2008

    I see others have problems with this Gateway model. If you are unable to get Knoppix to boot, your hard drive and windows system may actually be intact, and you instead have a hardware problem with your Gateway. In which case, you may be better off putting your hard drive in another computer as a slave and reading your files that way. Good Luck!

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