Question about SanDisk Sansa e260 MP3 Player

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My new computer doesn't see sansa e260

I got a new laptop, but when i connected my mp3 player to it because i wanted to transfer some of my music, the laptop did not recognize it. i tried updating the firmware and changing the usb modes, but nothing worked. is there software that i need for installation? i do not remember needing to do anything special on my old computer for installation or anything. how do i get my new laptop to recognize my sansa e60 so i can sync and use my mp3 player? :(

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I had this problem and downloaded Windows MTP Porting kit which fixed the problem. The forums at real.com were also a huge help.

http://www.microsoft.com/downloads/details.aspx?familyid=a2e73160-e862-4f19-bb26-c0cafe798955&displaylang=en

Posted on Dec 30, 2008

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