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Hi, We have been trying to get my son and daughter's computers online for 2 days, we bought a new router and now my son's computer is online, however my daughter's network center disappeared, so we cannot click on it to get her online. What can we do to fix this problem?

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  • Erin McBroom May 11, 2010

    What operating system are the computers running, and what kind of network setup do you have (wireless or wired - if wireless, what sort of wireless security settings are configured)?

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Reinstall the network card drivers and all should be allright

Posted on Dec 30, 2008

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hello!

-- who is your internet service provider
-- what is the operating system of your computer?
-- is this working fine before or is this a brand new router


you may try this and see if this help solve your problem. make sure your computer is directly connected to the router

Step 1: Shutdown the computer.
Step 2: reset the router while power on then Unplug the router’s power cable.
Step 3: Unplug the Broadband modem’s power cable and wait for 30 seconds.
Step 4: Plug in the Broadband modem’s power cable and wait for its lights to appear stable.
Step 5: Plug in the router's power cable once the modem’s lights appear stable.
Step 6: Power on the computer on and configure the router settings
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if this still didnot work, upgrade the firmware of your router

note:

configuring the router settings will depends who is your provider. if your isp is dsl you need to configure your ISP username and password on the router. if your router is a cable no need to change any settings on the router. it should automatically work

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you could simply create a new WPA-PSK and then setup each machine again that needs wireless access to your network.

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