Question about Sony Playstation 3 (PS3) Console

1 Answer

Ps3 turned off when doing update

Ps3 freezes on start up screen. I was doing an update and the ps3 got turned off. When i turned it back on it just stops working and will just stop when it gets to the Sony screen with the waves.

I have had my ps3 60gb over 1year

Posted by on

  • Anonymous Dec 30, 2008

    exact same thing happened to mine just got it please help



1 Answer

  • Level 1:

    An expert who has achieved level 1.


    An expert whose answer got voted for 2 times.

  • Contributor
  • 2 Answers

1) Make the light on the front red
2) hold the front power button until u hear a double beep
3) You will get some type of message, I got a HDMI message, others have gotten a usb message...either way just follow the prompts to the end & it should reset.
4) If you dont get it the 1st time keep trying. Mine worked on the 1st attempt but I have read that others have taken more.

Posted on Aug 14, 2009


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer


it freezes because your canceling the update its writeing data to the ps3. it is always bad to cancel a install in the middle of it on anything. ps3's usualy take a rediculous amount of time to download and install updates. i say start the update then leave it alone for a while if it takes more than 24 hours you deffinitly got a problem or years worth of updates to install

Apr 01, 2011 | Computers & Internet

1 Answer

I am having problems with my PS3 that i got back when they first came out in 2006. When you turn it on it seems fine but then the screen starts having green stuff on it then the whole screen turns green...

Hello it is a fairly common problem,unfortunately your hard drive is bad.You can access it from the side of the unit behind the rectangular panel.After you replace it you will have to update all of its information via a thumb drive,download the update thru a computer, those updates are available for free upload from sony playstation support (online).The thumbdrive will then be inserted into one of the usb jacks on the front of the ps3 and the ps3 will then guide you thru the setup and install.

Jan 12, 2011 | Video Game Consoles & Games

1 Answer

No audio or video

Turn your PS3 on, and have your TV on the correct input. Go to the "GAME" icon on the XMB, and select "GAME DATA UTILITY".
Find the game that you are having trouble with and press triangle, then select delete. (You are not deleting your game information don't worry, its just the update for the game).Start the game back up like you normally would, and re-download the update that is prompted when starting the game. You are done!

May 04, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

Turn on ps3 screen freezes on welcome screen.

google: rescuetechla

look for my blog page.

Check the 5 most common PS3 problems section and pay attention to # 3.

Hope that helps.

Jun 19, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

Won't play dvd' freezes black screen same when i turn games off

you need a firmware update

as your firmware is damaged.

dont worry. this will just take a bit long time but once you start system uppdate it will automatically
download the firmware and update it.

May 11, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

PS3 freezes...shows colored "specs" on screen.

This is a common problem with the PS3. sadly you cant do anything for it. The only think you can really do is to get your PS3 replaced cause sadly your PS3 has suffered dome physical damage for sure.

Mar 25, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

Start up screen keeps freezing

My playstation was doing the same thing. I called a service person in South Carolina. He said that the system has crashed and it needs to be repaired by Sony. What he told was if I call the Manufacturer tell them that I was doing a network update and they will fix for free.

Sep 24, 2008 | Sony Playstation 3 (PS3) Console

2 Answers

PS3 Freezes at the starting screen


well i got my thanks for the links, this is for the psp and not for the ps3, but its worth a look around if you like all games related stuff, well here is a update for you guys.

After i had the freezing problem at the startup screen (the same as you guys, so this means its a common fault because its at the same spot at the wavey line!!!) i sent my console to some local guy here in england for repair, it cost me £90 in total and was done in 5 days all fixed and working and back to normal, but the thing is its a common problem......hmmm all you guys have had the same thing happen!! at the same startup screen!! its sounds like some kind of software fault as it was fine before all the updates i have to keep doing to play my games, since i had to do software updates it all went wrong, but not all people have had this problem at the startup, my friend has had a ps3 as long as me and also done all the updates and he has had no probs at all, well if it seems that a company can fix your ps3 then someone somewhere knows about the fault and is not saying a word to all us unfortunate ps3 owners, if your in the uk and want the repair address drop me a line.

THE STORY CONTINUES......................................

Apr 13, 2008 | Sony Playstation 3 (PS3) Console

12 Answers

My ps3 freezes up and colors just start covering my screen after its on for about 20 minutes

unfortunately there is no quick fix i had to phone ps3 and get a new one they were really good about it explained what happen and it is a problem with them i phoned up on the monday and they sent out a new ps3 next day u have to do a swap they give u new one and take the old in one go the number is on the ps3 website customer service. hope this help and hope u get it sorted.

Mar 18, 2008 | Sony Playstation 3 (PS3) Console

Not finding what you are looking for?
Sony Playstation 3 (PS3) Console Logo

Related Topics:

92 people viewed this question

Ask a Question

Usually answered in minutes!

Top Sony Video Game Consoles & Games Experts

Zhenya Ogorodnikov

Level 2 Expert

218 Answers

shaun taylor

Level 3 Expert

1525 Answers


Level 2 Expert

219 Answers

Are you a Sony Video Game Console and Game Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides