Question about Dell (0R649) CD-RW Burner

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Have a Dell Dimension 4300s with cd/rw that will only work after I reboot. If I leave it running it's fine but if I shut it down it won't recognize a cd unless I reboot with one in the drive.

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Get to the dell support site of dell website and try to download the firmware for the cd dirve and try to install it.

Posted on Jul 19, 2009

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You query suggest you have Dell Dimension 3000. Dell Dimension 3000 is a desktop PC and does not have a battery backup by itself.

I am assuming the battery backup you are referring to is a UPS (Uninterruptible Power Supply). If this is correct then by your description of the issues, the UPS may be faulty (indicated by the Red light and beeping).

Disconnect the computer's power cord from the UPS and connect it to a wall power outlet to confirm or rule out the UPS as the offending device.

If this does not help reply with more info

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1 Answer

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