Question about Jenn-Air JFC2089H Bottom Freezer French Door Refrigerator

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Fridge freezes food even though its set at warmest temp

I have a fridge that is this one or very similar model. The control allows you to set the exact temperature in degrees F. I have the fridge set to 38F and the freezer set to 0F. What has happened lately is that the fridge continues to cool and the temperature gets down below freezing 28F or 29F the water dispenser has frozen and my produce is constantly frozen and ruined. I tried changing the temp all the way up to 48F no change, I even tried going down just for the heck of it and nothing. I cleaned the grill on the bottom of the fridge which was the only advice the useless owners manual had. I am pretty handy and can most likely make any repairs, just need to know what im looking for, I really cant afford to pay someone to come fix it or buy a new one, please help! Thanks in advance

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  • dsappet Dec 31, 2008

    This refrigerator has the fridge on the top and the freezer on the
    bottom, the cooling of the fridge (top part) comes from the top middle.
    I had read about the flap that can get stuck but there are no appart
    screws or tabs to get into this area. Does anyone know if this fridge
    has a damper or not and how I would access it? thanks

  • Anonymous Jan 09, 2009

    food and produce freezes. 24.8 cu. ft.

  • efkathy Jan 30, 2009

    i have had the same exact problem and had an appliance repair man out here 4 times now - twice with a new motherboard but now our display on the front is not working so we can't control the temperature by adjusting it from the display, and food continues to freeze. Our fridge has been doing this since Day 4 of ownership - and we've been putting our fresh produce in a cooler ever since - that was 2 months ago and Whirlpool/JennAir still refuses to replace the fridge - but sounds like this problem is happening to other people so it's just a badly designed and built fridge. I'll never buy this design or brand again, that's for sure. But if you find a way to fix your problem let me know - we've tried duct tape over the damper and 2 new motherboards but no change.

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What it sounds like is either your damper is stuck or your damper motor is bad it will probably be in the top left of your refrigerator side

Posted on Dec 30, 2008

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Refrigerator food freezing even when on lowest setting


There is one of three reasons why your fridge section is freezing food. You didnt mention whether you had a side by side or freezer on top or bottom model, so the following checks may not apply to your unit.

One reason food might be freezing is your cold control has failed, and will not turn the unit off when the physical temps are correct. When this occurrs food normally freezes throughout fridge section, top, bottom, middle, front and back.
BOTH controls, though you may only have one, should be at the middle setting. Adjust your controls, place a plastic cup of water at the top, the middle, and bottom shelf of your fridge. Check all three AFTER 24 hours. if all three are ice, you COULD have a bad cold control.

It is possible you might also have a door damper that is stuck open. A door damper is a swinging or sliding door that opens / closes either when temp control settings are adjusted, or on some fridges, when either door is opened, the damper closes. Please note, door dampers are USUALLY only present on side by side refrigerators. They can have a motor, or thermostat open the door automatically,which can break, and others will simply have a lever of some sort, which usually wont.

If after 24 hours, only the middle and bottom cups are ice, your evaporator fan motor, in the freezer, is likely not operating. Not knowing the BRAND you own, it could be the motor itself, a thermostat located on the evaporator, your defrost heater, or a main computer control board that controls the fan motor.

Sorry I cant be as specific as id like, but i had to cover all possible bases

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I bought a second hand F&P Fridge Mod N249T about 7 years old..and it keeps feezing all of our food!!! The teperature control shows 1-7 seven, we tried setting it to 1 which we thought would be the...


I was not able to find a manual for your model; perhaps the company has not posted going back this far. Your model seems to be available on the resale market in Australia. If your model is not from Australia, vist the following site http://www.fisherpaykel.com.au/customercare/userguide/ and in the bottom of the webpage select the country the refrigerator was purchased. verify your model number and then go to Customer Care > Find A User Guide. Use the search fields to find your User Guide; if you leave the model number blank and select rerfigertaor you wil get a selection of all the available User Guides for refrigerators.

The Fisher and Paykel site seemed to only has one User Guide for all their refrigeration model but it does not list as applicable for the N249T. See here: http://www.fisherpaykel.com//admin/pdfs//pdf_usecares/837186-Ref_Freezer-UG_NZ-AU-UK-PAC.pdf

However on page 18 it does describe the Temperature Control:

1 is for the warmest setting

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The Problem Solving Section on page 29 advises that when food is freezing in the refrigerator the temperature setting is not correct or food is placed directly in front of air outlets.

If the unit is not shutting off when the desired temperature is reached there may be a problem with the thermostat.

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HELLO,

Most times this is a bad cold control, but there are other things to check for. Make sure the condenser fan is working and the coils are not covered with dust. A separated heat exchanger ( small capillary tubing soldered to the large suction line ) can separate from one another and make the fridge run too long. - tape tubing back together. A poor working evaporator fan motor could also make the fridge run too long and freeze - replace the fan motor. An inefficient compressor or refrigeration system could make the fridge run too long and freeze - have a service tech check this out. A misaligned control settings, make sure the air damper and cold control have not been bumped and are out of normal settings. Stuck open air diffusers or air dampers are becoming more and more common for allowing too much air to be blown into the fresh food section and freezing things. On all frost free fridge's the freezer temp air is blown into the fresh food section, if you have "easy" to freeze items ( eggs, veggies in water, etc ) in front of or under where the freezer temp air comes out, they could freeze - store them in a different spot. Doors not closing properly making the fridge run too long is something else to check for.

As you know, the deflector directs the freezer air toward the front of the frig and the rear of the cold control, please do check that to confirm the deflector is okay or not....

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Since both compartments are getting too cold, the most likely culprit is the fresh food thermostat control, since it controls the compressor cycle. Try setting it to a higher setting, even if it's above normal. Use a manual thermometer to check the temperature of the fresh food compartment and compare it to the control setting. The readings should be the same or very nearly the same.

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