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The optical drive has separate hardware for reading CD-disks and for reading DVD-disks.
So, "half" of the drive has failed. Replace the drive, since that will be less-expensive than an attempt at a repair.
1) The CD you're trying may be defective or empty. Try a different CD, one that you know for sure is good, maybe a music CD.
2) The lens may be dirty. Open the cd door and blast some compressed air into it
I had similar problem on a Toshiba Satellite A30 laptop, I simply had to reconnect DVD drive. It usually loosing it's connection with motherboard and drive is visible in My Computer but it doesn't recognize any discs. If reconnection does not solve your issue you may try to update your DVD firmware and if it won't help replace DVD drive. Good Luck!
yes..it's most likely kaput. I have a tecra, and I'm on my second CD/DVD replacement. They are easy to find and replace(one screw underneath, and just slide em out)..
I have the same problem.
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