Question about Motorola Mobility Moto Q

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Cannot send or recieve picture?

I just bought a new motorola q and am unable to send or recieve picture by text message, is there anything I can do or buy to fix this? Thanks, heather

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  • browneyes021 Feb 18, 2009

    How do you get this by email on the phone vs. MMS

  • Anonymous Mar 22, 2009

    when i go to insert on the message screen..picture is there but i cant click on it

  • moonsfeather Mar 24, 2009

    imbrandnew33 is incorrect you CAN recieve picture mail on the moto q. I did ever since I had my phone but now I'm getting a connection error when i try to recieve/send picture mail and it's utterly annoying, any solution?

  • angel18_baut May 04, 2009

    can i send pictures from motorola Q phone into a e-mail addres of a computer?and how to do it if it can?

  • negabob May 11, 2009

    i have never been able to get MMS on my Q and i would really appreciate it if i could in my line of work so if anybody knows how let me know plz

  • Hmmprob1 May 24, 2009

    i just got my new moto Q and when i hit download MMS it doesnt work. Any help please. oh and as for texts, i cant delete multiple texts at the same time. ANYONE A SOLUTION?!?!?

  • Anonymous May 26, 2009

    I can't send or receive pictures. It keeps givin me the same message saying it had a log in error. I don't have internet on it but i should still be able to get or send pic messages shouldn't i? please help.

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The q is not able to do this kind of method. You have to get them by e-mail.

Posted on Jan 05, 2009

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boot_c_03.08.00r_mpap Paul Sager from FixYa has posted a solution for this problem previousley (as below). I have tried the Motorola and Verizon sites (tried the store as well) and the software is not available to flash the phone. Do you know of a site that would still have it available? Or can this question be sent to Paul to further comment on it? All I want to do is recover the phone numbers, notes and calandar from the phone via Activesync or Windows. Paul Sager 2335 Solutions July 14, 2010 I can help you with your Motorola Moto Q. What has happened is that the firmware of your phone has become corrupted. When this happens your phone will no longer finish its boot sequence. This is a very common situation with many phones: in fact, much of what I do here at Fixya is explain how people can fix their MP3 players, GPS and phones by reflashing the firmware. The good news is that if you take your phone into your carrier's store, they can reflash it for you right there (if they have a competent tech handy.) If you are comfortable with computers etc, you can also do it yourself. Your computer will communicate with and fix your phone, even though it doesn't seem to recognize it right now - I've seen this many many times. My only warning for you is that if you are going to flash your phone yourself, you need to get the correct firmware from motorola's site for your carrier. I just downloaded the Verizon firmware as an example - Motorola's website has about ten different carrier firmwares for their MotoQ phone. I hope that helps.

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