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My external storage drive is not recognized by my computer (XP operating system), what should I do?  the drive is a WD 1600 model

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  • punchbugsrul Dec 31, 2008

    My WD 500GB My Book was working just fine, until it got dropped, oops. now my computer does not recognize it when plugged in, does not make and funny noises, or sound like anything broken. was not safely ejected, is this fixable? Data not important, but only backup for not replaceable photos. Please help.

  • lokriek Feb 04, 2009

    My firelite was working fine yesterday, but today when I booted up, it doesn't even get recognized by my winxp os. I tried multiple reboots. No luck!

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Does you drive make any sounds like these? If yes you have a mechanical problem and you should get a specialist to work on it. If not - try to remove the drive from USB casing and connect it directly to your PC or put into another USB enclosure. This should help if the problem is with the enclosure itself and not with the drive.

Posted on Dec 30, 2008

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External hard drives don't need any program installed on your computer to run. Your operating system Windows, Linux should handle it as soon as you plug the usb in your computer. The programs included in your WD external hard drive are tools to backup your data.

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Dear Sir,madam
You have to do some steps about fixing this problem :
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2: Go to universal serial bus controller and export it.
3: in each USB root hub right click and then properties.
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My external storage, model fwra040prx01. will not


Hi,

connecting that device to the computer requires that you have a Firewire port. if your computer have such port and device is not recognized, try to see if replacing the cable will work. if it still didn't work, try to connect that device to another computer (if possible) just to check if problem is with the device or with the firewire port on your computer.

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1. Right click on My Computer > Manage;

2. On the new window click on Disk Management, on the right side, right click in the USB Volume and chose "Change Drive Letter and Path..."

3. In the new window click on "Add..." to assign a letter to your USb drive.

Best Regards

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1 Answer

Drivers?


hi Lpw47;
can you please remove you external hard drive and see if you still get the problem?

pls post back, thanks

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