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Laptop suddenly shutsdown at startup

When I start up my laptop it loads until it gets to the windows logo, then a system error pops up and says something about LSASS.EXE error message. Thats when it turns off. It just constantly does the same thing over and over....

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First disconnect anything connected to the laptop not necessary for booting.

Next, when you boot start slowly tapping F8 function key after the BIOS loads, but before you see anything that says Windows.

A menu should pop up. Select Last known good configuration that worked from the menu.

If it still reboots, use F8 to get to the startup menu and select Safe mode.

If you can get to the desktop now in Safe mode, try running a System Restore back to before the problem occurred.

Go to Start > Programs > Accessories > System Tools and select System Restore.

Follow the prompts and select a bold date before the problem began. After the reboot the problem may be resolved, but you may have to re-install any recently added software.

If still no go, boot to the Windows CD and choose to run a repair.

Let me know if you need more help.

Honest1abe

Posted on Dec 30, 2008

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5. If you have important files in your HDD then back up your files first. After backing up of files you can now install the Windows OS. Here is the process in installing the Windows OS. Insert the Windows OS disc, restart the laptop, keep tapping F12 on Dell screen, on boot menu select CD/DVD ROM Drive.Install the Windows OS. Just complete the installation.After the installation install the laptop drivers.

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