Question about Brother MFC-620CN All-In-One InkJet Printer

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Paper not feeding

I cannot print as the paper does not seem to be feeding through. I am not getting any error message, lights flashing, just no printing and a message "data remaining". The printer makes a "whirring sound" like it's going to pick up the paper and print but then it just doesn't. I have tried turning the printer off, opening the back cover, blowing inside the printer.... Can anybody help??

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  • curtvprice
    curtvprice Oct 14, 2012

    I am having exactly the same problem with my 6490cw. Great printer, but this is the second one I've had just **** out after a year of use.

  • curtvprice
    curtvprice Oct 14, 2012

    (brother mfc 6490cw)

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Is this a top feed - that is paper loaded on top at the back bottom feed from a tray underneath? Top feed take one sheet of paper and gently push it down whilst the printer is trying to grab it. Tray feed - take tray out make sure no paper fragments are in the tracks and find a nail board and gently abrade the pick up rollers.

Posted on May 14, 2007

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