Question about Palm Tungsten E2 Handheld

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Palm Tungsten E/E2 digitizer - fragile?

The digitizer on my Palm Tungsten E began to progressively "skew" regardless of calibration - worked fine in the upper L to lower R calibration range but a lower L touch resulted in a mark 1/8" lower that where I touched the stylus (meaning you have to touch the "w" to get an "a" on the soft keyboard, this improves as you move right across the keyboard so touching a "k" is just fine - kind of annoying).

Upgraded to a new Palm Tungsten E2. After a few weeks, the E2 started demonstrating the same skewing characteristic. During a digitizer calibration attempt, the unit locked up. After hard reboot, no part of the digitizer screen functioned - all other LCD and I/O attributes are fine.

Is this digitizer component of the Palm Tungsten series known to be fragile in this way?

If I replace the digitizer component in the E2, might it happen again?

Is there aftermarket digitizer calibration SW which models the Palm's original 5 point calibration routine using all 4 corners?

thanks, K Britz, Seattle

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  • climberdiver Jan 05, 2009

    well, I managed to completely fix the Palm Tungsten E digitizer calibration skewing with an after-market piece of software from PalmPowerups.com called PowerDiGi - worked great and wish I'd found it a long time ago - a great $18 solution to a frustrating problem. Instead of using the 3 factory points or even the historical 5 calibration points, they have 3 different levels of calibration, the lowest of which uses 16 points including under the character pad!

    I think this SW would also address the Tungsten E2 issue if I can figure out a way to get past being locked-up in the initial touchscreen/digitizer calibration loop so that I could download this SW into it. Still working on that little issue.

    I sincerely hope Palm is able to rise from the ashes with their new infusion of cash last month but they've certainly left a lot of unhappy customers and ill will in their wake - must have been hell for the team working their customer service lines these past 2 years...

  • mooseb Jan 07, 2009

    My school uses Palm Tungsten E2 for student assessment. One of them doesn't properly align in the top 1/8 " of the screen where a timer must be started/stopped for each student. It is off just enough for the teacher to be frustrated.

  • Anonymous Feb 25, 2009

    frozen touch pad screen

    nothing works

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Usually its a failure in the digitizer itself. Often this is due to using a pen or other device rather than the stylus.
The repair is rather simple and the digitizer is available at
WWW.pdaparts.com
You can also check the how to section of the page for step by step instructions on how to replace the digitizer

Posted on Mar 13, 2009

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Palm one is in trouble because of problems like this. They don't work on it but you can buy parts to try it yourself. I never had the problem myself but similar conditions. I do windows based units now.

Posted on Jan 02, 2009

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The top digitizer is defective and needs to be replaced.

You can find digitizer parts in ebay or other on-line companies, at reasonable prices.

Regarding the labor cost, depending of the repair shop you choose, it may be cheap or expensive.

Also, if you have minimum experience and skills in fixing electronics, you can try it. really is not so difficult, and minimum set of tools are needed for it

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Please click the below mentioned link to download the desktop software for Palm Tungsten E2:

Palm Desktop 6.2 and HotSync Manager 7.0 for Palm Tungsten E2 (Vista/XP)

Thank you

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