Question about Samsung SCH-U310 Knack Cell Phone

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I cannot turn on my Samsung Knack cell phone.

My phone indicates a full battery but when I press the "end" button on my phone, I get nothing. Any ideas? This is a new phone with no trouble shooting guide in the user manual. Thanks for your help.
Linda

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  • 2 more comments 
  • pmgaffney Feb 19, 2009

    same problem: cannot turn phone off with End button; phone doesn't respond to any buttons

  • soliter77 Apr 29, 2009

    When I press 'end' button to turn it on, it just display verizonwireless logo and blinks repeatedly. It doesn't go further. No button works.

  • bitterswe333 May 03, 2009

    all of a sudden the phone just blinks on and off with the opening 'verizon" screen, won't recognize any buttons that i push, tried to take out the battery, keeps doing the same thing. tried to surf the web to see if there are any fixes for it but nothing yet.

  • Melacon May 04, 2009

    Phone will not boot. Boot screen appears briefly, but as soon as the loading bar starts moving, the phone shuts off and restarts over and over, never fully loading until I remove the battery again. Any fixes yet, other than a new one?

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  • 232 Answers

Actually there may be problem with either charger(in rare cases) or your phone software. If you reinstall your phone software you could probably solve the issue. Alternatively you can ask your question in samsung's troubleshooting page here: http://support-us.samsung.com/cyber/popup/pop_troubleshooting.jsp?ia_cd=01010400&model_name=SCH-U310
Rate me if it is helpful!!

Posted on Aug 21, 2009

  • flo coley Jun 20, 2013

    it doesnt exist ive just tried it about 8 times it says it doesnt exist

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