Question about Computers & Internet
Acer eLock Management
Acer eLock Management is a security utility that allows you to lock your removable data, optical and floppy
drives to ensure that data cannot be stolen while your notebook is unattended.
Removable data devices - includes USB disk drives, USB pen drives, USB flash drives, USB MP3 drives,
USB memory card readers, IEEE 1394 disk drives and any other removable disk drives that can be
mounted as a file system when plugged into the system.
Optical drive devices - includes any kind of CD-ROM or DVD-ROM drives.
�� Floppy disk drives - 3.5-inch disks only.
�� Interfaces - includes serial ports, parallel port, infrared (IR), and Bluetooth.
To activate Acer eLock Management, a password must be set first. Once set, you can apply locks to any of the
devices. Lock(s) will immediately be set without any reboot necessary, and will remain locked after rebooting,
You can try this:
You can reset the system to its default settings (all devices unlocked) by removing the password (leave the password fields blank when changing the password).
You also may be able to simply uninstall the e-lock software in add remove programs.
Is there an icon in your system tray that may allow you to disable e-lock?
Posted on Dec 30, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
My advice for you will be, go to Add/Remove Program, uninstall the acer elock, restart your windows, it should be running just fine. If the problem still persist. Please do come back here for more assistance.
Your rank for my solution is much appreciated!!! THanks
Posted on Jan 09, 2009
SOURCE: acer optical drive device locked
without knowing which version of the program you got I can suggest for you to:
hold down windowskey and press r
type in services.msc
find the elock service, right click properties, disable the service, and stop the service.
you may need to set a new drive letter for the optical drives
(right click my computer - manage - left side disk management - find drives without letters, right click assing or change drive letter)
if you can't uninstall the program? its asking for a password? Its extremely easy to reset the password but would need to know what version of the software your running.
Posted on Sep 06, 2008
1. select "my computer", right click on cd drive, and click on eject
2. switch off pc,then manually eject cd tray by inserting a strong paper clip in the small pin hole on the front of the cd drive,insert the clip for about 1.5 cm (half inch) in the pin hole and you will feel it press on a lever to open the tray slightly.
Posted on Apr 30, 2009
For that you need to disable lock in bios.
When you power up the computer press F1 or F2 or del or ALT+F2 key to enter in bios .
Then you can see bios enter in bios and load optimal defaults.
Then save settings and exit.
If elock is enable then disable.
If you are not able to enter in bios if it ask for password then you need to reset bios.
For that you need to open back cover of laptop then find motherboard and pull cmos cell from motherboard for 10 minutes then all settings defaults.
Let me know if you need further assistance.
Thanks for using FixYa.
Posted on Jun 07, 2010
Tips for a great answer:
Jul 09, 2009 | Computers & Internet
Apr 30, 2009 | Acer Power 1000 PC Desktop
Apr 01, 2009 | Acer Aspire 4520-5582 Notebook
Feb 01, 2009 | Acer Extensa 5420-5687 Notebook
Dec 30, 2008 | Computers & Internet
Sep 06, 2008 | Computers & Internet
Jan 05, 2008 | Computers & Internet
744 people viewed this question
Usually answered in minutes!