Lost ability to connect to home network after phone/DSL failure
After some stormy weather, our phone service went out. After it came back, our desktop PC, direct-connected to DSL modem and router is working fine. We have a Dell laptop that is connected to the network via a netgear USB adaptor. Before the phone system went down, no problems. Now we cannot get the laptop online via our own secure network, but we can access someone else's (non secured) network.
When connected to our own, it shows very strong signal but with limited or no connectivity. The router is plugged into a power strip that has surge protection. The router is the WPN824v2
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Re: Lost ability to connect to home network after...
Recreate your wlan network. WLAN signal refers only to radio signal between Router and PC no link with your capability to pass-through: wrong password, access list or firewall can block your access with the strongest radio signal. Check (or recreate ) your credential on your PC. Check if you can log as admin into your Router.
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1. Call DSL provider verify service is active. They should be able to ping their DSL modem.
2. If good service, plug your pc directly into dsl modem. If youre able to connect, then the router is bad. Youll need a new one.
3. If I read this wrong, and its the dsl modem that is not connecting, AND the service says its working, then it maybe the dsl network port has failed. In which case report it to your service provider and they should replace the unit for you.
4. You can try to unplug and replug the network cables, all of them. Or try different ones. Its just possible you are getting a poor connection at the wire terminator.
The flashing DSL light means that the modem isn't seeing the DSL signal on the phone line it's connected to. This might be due to modem failure, but it might also indicate a phone line problem. The most common trouble I run across is an unfiltered device connected on the line that interferes with the DSL signal. Other than the modem, all devices (phones, fax machines, security systems, etc.) need to be connected to the line through a filter. Check to be sure something hasn't been connected without a filter. Sometimes a phone gets moved or a new phone is added that gets plugged in to a handy jack without being filtered.
If you can, try connecting another modem to the line. You may be able to borrow one, or find one at a resale shop. I see them quite often for only a couple of dollars, leftover from people changing to FiOS or cable service. This can help determine if the modem is responsible.
One final possibility: your DSL service has been cut off. I've had two cases where loss of DSL was a phone company issue that they needed to fix at their office. (One following some wiring work done in apartment building, the other when service was mistakenly disconnected from the wrong customer.)
This kind of trouble can be a headache to solve, but it can be solved. Good luck and thanks for using Fixya!
The difference between a Lsn Card and a modem are
this - A Lan card is a card that you slide into the side of a laptop
and it can allow you the ability to get onto a network wirelessly. A Lan
card for a PC allows a Lan connection by way of a CAT 5 cable that will
allow you to get onto the internet or if a crossover cable is attached
to your pc to another you are directly connected to the network. A
modem is a piece of hardware that is installed into a slot in the PC
that will allow you the ability to get onto the internet by attaching a
phone line to it through the RJ 11 jack (which it comes with 2 rj11
jacks on it).
Westell makes a line of broadband home networking products that enable
residential customers and users in small businesses to access and share
broadband services. These inexpensive DSL router/modems offer
multi-users Internet LAN access for home or business applications. The
Westell router/modems allow you to have the benefits of the "always on"
high-speed broadband Internet connection without losing the ability to
receive voice calls over the same phone line.
one end of the Ethernet cable to the computer's Ethernet port. Connect
the other end to the Ethernet port on the back of the Westell router.
the barrel end of the router's power cord to the connector labeled "12
v" on the back of the router. Plug the other end of the power cord into
a wall outlet.
Connect one end of the DSL phone cable to the DSL line jack on the back of the router. Connect the other end to the wall jack.
Wait for the Ready and the Link LEDs to glow steady green. The router is now ready to use.
Do you have cable or DSL internet service? On a DSL setup the router is at 192.168.2.1 . At the run command, ipconfig/all will give all the current settings of your network connection. The line with default gateway is your router address.
Check the status lights on your router and modem as well as the network connection on your computer. You may want to try connecting to the modem itself with a wired connection and then reconnect the router and see if you can connect with a wired connection from the computer to the router.
If your network works normally with a wired connection, use the device manager to check your wireless connection. Also go through the router setup to check that no settings have been changed.
If you have missing lights on either the modem or the router, check the cables (replace them if you can) and transformers. A call for service from your ISP may be needed if the modem isn't connecting. (At least once, my DSL network went down after a lightning strike damaged the signal filter where the DSL split from the phone line.)
I hope this helps.
Cindy Wells (I have an older router that does not give a local area connection if it loses the WAN from the modem.)
This should be connected as so. From wall outlet to DSL modem, from DSL modem to D-Link router, From D-Link router to Laptop via wireless or wired connection. You will still need the DSL modem installed but the wire coming from the DSL modem will go to uplink port on the router instead of into the laptop.
Where is your exact location? You listed ATT DSL so I assume you have ATT DSL as your provider is this right?
I had them for years and I had the same problem. But its not your setup or your equipment, it is your service provider. You may be on the fringe area of the line signal. Any drop of power in the line which is already low voltage will cause it to drop out. The more customers using it the slower it will go.
All you can do is this:
1. check all the house phone lines for aging. If old replace the lines because they cause noise in the lines which degrades the DSL signal. 2. Check the connections at the phone box for signs of corrosion. Clean the contacts and wiring and reconnect. 3. Make sure you have filters on "ALL" your phones.
4. AFTER you do this( you have eliminated any issues with your equipment) then contact your service provider and tell them you are getting dropped connections daily. They should send some one out within a few days to check the signal strength. They also can check it while you are on the phone with them but not as effectively as them coming out.