Question about SimpleTech 250GB USB2.0 7200 RPM External 250 GB IDE Hard Drive

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Computer no longer recognizes "simple drive" When I turn it on.

Used to show up as external device as "simple drive". I used it to store pictures. Blue light on top would come on when it was working. It comes on quickly when you first turn it on but then goes off and stays off.

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Does you drive make any sounds like these? If yes you have a mechanical problem and you should get a specialist to work on it. If not - try to remove the drive from USB casing and connect it directly to your PC or put into another USB enclosure. This should help if the problem is with the enclosure itself and not with the drive. 

Posted on Dec 30, 2008

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Pc does not recognize external drive


External hard drives are plug-and-play devices used to store music, video and data files.

Once the drive is connected, the computer checks its systems for the appropriate drivers, loads them, and the external drive is ready to use. If the computer does not recognize the external drive, plug it into another computer to ensure the drive is not corrupted. If the drive is good, a few simple steps should help re-enable the drive for use.
Switch the power button to "off." Disconnect the power cord from any extension cords or power strip, then re-seat the power cord into the hard drive. Connect the cord directly into an outlet and power up the drive. If the drive is powered and still not working, check the data cable. Power down the hard drive and disconnect the data cable from the computer. Wait 30 seconds to one minute. Reconnect the data cable and power up the drive. If the drive is not detected, power down the hard drive and connect the cable to a different port. Power up the drive. If the drive is detected but not working, check for a missing driver. Click on the "Start" button, right-click "Computer" and select "Manage." Enter your administrator password if requested. Select "Device Manager" and double-click "Disk Drives." Right-click the yellow exclamation point and install the missing driver. Close the Device Manager. If the drive is detected but not working check to ensure it has an assigned drive letter. Disconnect all devices connected by USB cables from the computer. Reconnect the drive's data and USB power cables directly into the computer. Click on the "Start" button, right-click "Computer" and select "Manage." Enter your administrator password if requested. Click on "Disk Management," right-click the external hard drive, click "change drive letter and path," and click "Add." Assign a drive letter. Avoid using A, B or C (C is usually assigned to the computer's internal hard drive). Click "OK" close the window. If the drive is detected but not working, check whether the drive is in sleep mode. Disconnect all devices connected by USB cables from the computer. Reconnect the drive's data and USB power cables directly into the computer. Click the "Start" button, right-click "Computer" and select "Manage." Enter your administrator password if requested. Select "Device Manager" and double-click "Universal Serial Bus Controllers." Double-click the first instance of "USB Root Hub" or "Root Hub." Check for the hard drive. If the drive is not visible, move to the next instance of "USB Root Hub." Continue checking each instance until the hard drive is located. Once located, click the "Power Management" tab and uncheck the "Allow computer to turn off this device to save power" box, click "OK," then close the Device Manager. Power the computer down, wait 30 seconds to one minute, and power the computer back up to ensure the drive is detected. Hope this helps.
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have you checked you usb connection? try unplugging it then plugging it back in see if computer recognises it then if not chances are your drive has failed

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did your computer device manager recognized your external drive? did disk management recognized you external drive? let me know.

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Hello jajogeglez,

You may need to use another USB device, be it another flash drive to narrow down if it's just your Simpledrive that's causing this.

You can also update the USB devices under your Device Manger using the CD driver for your motherboard.

Hope this helps.

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You can try opening the device manager in Window XP and uninstall the external hard disk (make sure you show unplugged devices).
Then replug the drive again, and it should reinstall the drivers.

Jules

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I have that problem similiar to yours. My simple tech stopped working for like two years so i decided to open up my simple tech and removed my HD away from the old enclosure so I can try building my own external hard drive for the first time. I bought another new 3.5 enclosure, IDE/ATA for the old HD. I put it in the new enclosure and it worked!

It's the only solution you can have. No need to retrieve data or re-format your HD. You can leave it the way you like...if you wanna reformat it...up to you.

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Maybe it might be that the hard drive is dead , you can test if it works by connecting it to another computer or device (ps3) if it works (reads/writes) you might want to try this http://www.aeonity.com/trialerror .You can burn a live cd (Operating system on cd) and this might detect your drive if its a usb driver problem (used to  detect USB devices). 

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Youve damadged the harddrive, is the harddrive spinning or making any noise?

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I/O Magic external drive not showing up in computer


Extreme temperatures, either very hot or very cold, can certainly cause damage to your External Hard Drive.  Based upon your description, it sounds like the hard drive enclosure has been damaged.  This would explain why device manager can not recognize it.  Your hard drive is plug-and-play with Windows XP, so no drivers are necessary.  Have you tried plugging it into another computer?
If your hard drive casing has malfunctioned, then retrieving your data is as simple as putting the hard drive inside another hard drive enclosure.  Hard drive enclosures are available at any local computer store, and also available on the I/O Magic website.  Make sure to get the right size enclosure.  Your hard drive has a 3.5" hard drive inside it, which is a standard desktop hard drive.

If you put your hard drive in another enclosure and it still isn't recognized by multiple computers, then the hard drive inside the casing has probably been damaged, and I would recommend contacting a data recovery specialist.

Have a nice day, 

I/O Magic Technical Support 


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