Logitech Wireless CE 0682 Keyboard won't work but mouse does
We brought computer to another location and tried to connect everything. Computer works, monitor works, wireless Logitech mouse w orks, but Logitech CE 0682 wireless keyboard (with brand new batteries) does not work. Any suggestions?
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I use Logitech wireless mice and so does my wife. After a battery change you have to reconnect the mouse with the wireless receiver
. First push the button on the receiver, then push the button on the bottom of the mouse. It should connect and you will be ready to go. If this doesn't get the mouse working, you may have to unplug the mouse, then plug it back in the USB port, then reconnect to the receiver. Hope that helps.
Logitech wireless mice operate in a slightly different
technological sphere to wired mice.
Wireless mice need batteries, they need to be turned on and
they need an interference-free radio environment.
One advantage of wireless mice is that they tend to function
with laser or optical parts rather than a ball and wheels, so there are fewer
moving parts to go wrong.
However, optical and laser wireless mice have considerations
to take into account.
Change the batteries in the mouse if the mouse doesn't work.
Remove the battery cover and insert new batteries.
On the underside of the mouse could be plastic sticker with
a phillips head screw (star) under it
Turn the Logitech wireless mouse on with the switch on the
Plug the USB receiver into a USB jack on the computer.
Try to use a free jack that's actually on the computer
rather than one that's in a hub.
Test the jack first.
Try plugging in a printer and see if the printer is
recognized--that way you know the USB jack is good.
USB jacks are notorious in that you frequently get a bad
jack on a computer.
Turn off devices that are in the same frequency range as
Logitech wireless mice operate at 2.4 GHz, which is in the
same area as Wi-Fi routers and older cordless phones.
Start by turning those devices off and see if you can
eliminate any causes of interference.
Test with wireless speakers too, then computer power
supplies, monitors, cellular telephones and garage door openers.
Place the mouse on a flat surface that doesn't reflect.
Avoid metal surfaces too.
1. Try putting in new batteries to the mouse. 2. Connect the mouse to the computer by pressing the button on the bottom of the mouse AND the mouse USB connector at the same time. 3. Try another mouse to see if the logitech mouse is the issue. 3a. If the other mouse works, then the logitech mouse is dead. You can usually send eWaste to a nearby computer store or general recycling center.
Underneath the mouse and the keyboard will be buttons labeled "Connect", you will need to resync with the receiver plugged into your computer. Press the connect button on each device in turn and it will attempt to resync.
If this does not work the next thing is to test with fresh batteries, however it is unlikely that both the keyboard and the mouse would run out at the same time.
Finally try with the receiver right next to the keyboard/mouse, sometimes other devices can interfere with wireless signals (WiFi networks, microwaves, vacuum cleaners etc...).
Check to ensure that the wireless receiver is plugged into your computer. Press the "Connect" button on the bottom of the receiver to attempt reconnecting your mouse and keyboard to the computer. If your mouse and keyboard use Bluetooth, ensure that your computer's Bluetooth is active and detects the mouse and keyboard.
Check to see if the keyboard and mouse are turned on. If the power indicator lights on the keyboard and mouse are not green, press the "Power" button to turn the keyboard and mouse on.
Check the batteries of the mouse and keyboard. If the batteries are dead, replace them with fresh batteries and reconnect the mouse and keyboard to the computer by pressing the "Connect" button on the bottom of the wireless receiver attached to the computer. If your mouse and keyboard use rechargeable batteries, let the batteries recharge before using the device again.
Uninstall and reinstall your wireless keyboard and mouse drivers. Sometimes, the Logitech drivers are at fault for a bad connection. Use the Control Panel to uninstall the old drivers, then visit the Logitech website and install the latest drivers for your keyboard and mouse.
Search the Logitech Support Database. If your keyboard and mouse are still failing to function properly, visit the Logitech Support website and browse the support page for your product for specific solutions.
First try changing the batteries, reconnect the dongle or the connection device of your wireless keyboard and mouse, then restart your computer. If the step wont work reinstall the Bluetooth/Infrared software driver the wireless keyboard and mouse then restart the computer. If this fails still look under Ad/Remove programs if you have a Setpoint installed then remove it and restart computer, both or at least one of the devices should work. If one or both wont work then you need to contact the manufacturer and have the defective device/s be replaced. Just a heads up, they may ask you to reinstall your operating system / do a reformat of your computer so you need to back up your data ahead of time using a wired keyboard and mouse. Have a nice day ahead!
If the mouse is freezing up though the batteries are fully charged, here's what you need to do:
1. Try to use different batteries just to make sure that it's not a power issue. 2. Connect the wireless USB dongle into different USB ports of the computer. 3. Try to connect the USB dongle in different computer and try to use the mouse (to make sure that it's not a computer issue). 4. Make sure that there's no cordless phone, cell phone and other wireless devices that might interfere the wireless signal.
The Logitech wireless mouse is running on 2.4MHz frequency, same frequency as the other wireless devices. Any wireless device might cause the mouse to freeze.
If same problem occur, then it's a hardware problem. Contact Logitech and RMA the mouse.